Washing machine 31019720 - RTXSG285TMCE/-47
Everything to use, troubleshoot and repair your washing machine Haier 31019720RTXSG285TMCE47: its user manual to view, its durability index, compatible spare parts, fixes for common faults, and answers to common questions about this model.
7.2/10Durability score| Écran integré | Oui |
|---|---|
| Capacité nominale | 8,5 kg |
| Plage d’efficacité énergétique | A à G |
| Poids | 58 kg |
| Type de commande | Tactile |
| Vitesse d'essorage maximale | 1200 tr/min |
Repair help
The most common problems, and the best answer we have for each. Every answer states how closely it applies to your appliance.
My washing machine won't start — what can I do?
The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer
Repair tutorial · Source : SOS AccessoireWhat does the error code on my washing machine mean?
The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer
Repair tutorial · Source : SOS AccessoireMy washing machine no longer drains — what can I do?
The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer
Repair tutorial · Source : SOS AccessoireMy washing machine is noisy — what can I do?
The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer
Repair tutorial · Source : SOS Accessoire
See all help (6 problems)
My washing machine trips the breaker — what can I do?
The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer
Repair tutorial · Source : SparekaMy washing machine smells bad — what can I do?
The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer
Repair tutorial · Source : Spareka
Tutorials and guides
Answers taken from tutorials published by repair specialists. They cover this family of appliances, not this exact model — but the parts they name are the ones the manufacturer declared for it.
Tutorials published by spare-part specialists. Unless stated otherwise, they show the operation on an appliance of the same family — not on your exact model.
- General guide
Machine à laver pleine d’eau ? 4 méthodes pour la vider rapidement !
Filmed on another model: locations and fixings may differ.
Spareka - General guide
Indice de Réparabilité lave linge Loi anti-gaspillage - Les machines a laver les plus réparables
Filmed on another model: locations and fixings may differ.
Spareka - General guide
Comment nettoyer le système TwinDos de votre lave-linge Miele ?
Filmed on another model: locations and fixings may differ.
Miele France - General guide
Comment mettre à niveau et surélever un lave-linge Siemens ?
Filmed on another model: locations and fixings may differ.
Siemens Home France, Belgique / België, Nederland - General guide
Porte de lave-linge bloquée ? Voici quelques astuces simples pour l'ouvrir sans la casser !
Filmed on another model: locations and fixings may differ.
Sogedis - General guide
Installation d'un lave-linge ou d'un lave-vaisselle pose libre | Siemens Home Belgique
Filmed on another model: locations and fixings may differ.
Siemens Home France, Belgique / België, Nederland
What we know about this model
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Maintaining your appliance
The regular habits that prevent breakdowns and extend your appliance’s life. Each tip shows how often to do it; those marked “For this model” are specific to your appliance, the rest apply to the whole family.
- Leave the door ajarAfter each use
After each cycle, leave the door and detergent drawer slightly open for a few hours. The drum dries out, and mildew smells and residue on the seal never get a chance to build up.
- Clean the detergent drawerMonthly
Pull out the drawer and rinse it under hot water once a month to dissolve caked detergent and softener. An old toothbrush clears deposits inside the housing.
- Clean the drain filterMonthly
Behind a hatch at the bottom of the front panel, the filter traps buttons, coins and lint. Empty it over a bowl once a month: a clogged filter is the number-one cause of a machine that no longer drains.
- Run an empty 90 °C washMonthly
Once a month, run a hot empty cycle (90 °C or a maintenance program), with no detergent or a little citric acid. It degreases the drum and heating element and prevents the biofilms behind bad smells.
- Descale according to water hardnessEvery 3 months
In hard-water areas, descale every three months with citric acid or a dedicated product. Limescale builds up on the heating element and stretches heating times until it fails.
Manuals & guides
- User manualView manual
Updated 12 July 2026
- Product ficheOpen document
Updated 12 July 2026
- Technical datasheetOpen document
Updated 12 July 2026
- Manufacturer documentationView on manufacturer website ↗
Updated 12 July 2026
- Product ficheOpen document
Updated 14 July 2026
- Energy labelOpen document
Updated 14 July 2026
Spare parts & repairs
Part numbers collected from the manufacturer or its distributor, with their price and their position on the exploded view. Each link goes straight to the part.
Keep&Repair does not sell any part. The listings below link out to third-party sellers.
- Poids D'Équilibrage D'ÉpongeListed by the manufacturer43030858Available from Haier · €10.32Availability checked on 26 August 2026€10.32View offer ↗
- Résistance NTCListed by the manufacturer70013712Available from Haier · €36.01Availability checked on 26 August 2026€36.01View offer ↗
- Boîtier De Carte De CommandeListed by the manufacturer41044602Available from Haier · €18.40Availability checked on 26 August 2026€18.40View offer ↗
- CollierListed by the manufacturer43036406Available from Haier · €17.25Availability checked on 26 August 2026€17.25View offer ↗
- 41017172 - Support D'Amortisseur De ChocListed by the manufacturer70008025Available from Haier · €16.87Availability checked on 26 August 2026€16.87View offer ↗
- Tuyau De VidangeListed by the manufacturer43038764Available from Haier · €13.80Availability checked on 26 August 2026€13.80View offer ↗
- 49126376 - Ensemble De Bloc De BoutonListed by the manufacturer43030752Available from Haier · €17.25Availability checked on 26 August 2026€17.25View offer ↗
- 41044602 - Boîtier De Carte De CommandeListed by the manufacturer43015060Available from Haier · €18.40Availability checked on 26 August 2026€18.40View offer ↗
Durability index
Durability index (FR)Since 2025, the durability index replaces the repairability index for televisions and washing machines. It adds reliability — how well the product withstands use — to ease of repair alone.
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Product details
- Écran integré
- Oui
- Type de commande
- Tactile
- Emplacement charnière de porte
- Droite
- Ouverture de la porte
- Ouverture par le haut
- Couleur de la porte
- Blanc
- Matériau du tambour
- Acier inoxydable
- Placement de l'appareil
- Pose libre
- Couleur de la poignée de porte
- Chrome
- Type de chargement
- Charge par dessus
- Volume du tambour
- 46 L
- Couleur du produit
- Blanc
- Fenêtre transparente pour le contrôle de la cuisson
- Non
- Technologie de convertisseur
- Oui
- Pays d'origine
- Italie
- Capacité nominale
- 8,5 kg
- Vitesse d'essorage maximale
- 1200 tr/min
- Classe d'efficacité d'essorage
- B
- Nombre de programmes de lavage
- 16
- Classe d'émission sonore
- C
- Niveau sonore (essorage)
- 77 dB
- Minuterie, départ différé
- Oui
- Départ différé
- 24 h
- Durée du cycle (max)
- 223 min
- Plage d’efficacité énergétique
- A à G
- Classe d'efficacité énergétique
- B
- Consommation d'énergie pour 100 cycles
- 56 kWh
- Consommation d'énergie par lavage
- 0,56 kWh
- Consommation d'eau par cycle
- 47 L
- Tension d'entrée AC
- 220 - 240 V
- Type de prise
- Type F
- Poids
- 58 kg
- Largeur
- 410 mm
- Profondeur
- 600 mm
- Hauteur
- 860 mm
- Largeur du colis
- 480 mm
- Profondeur du colis
- 650 mm
- Hauteur du colis
- 890 mm
- Poids du paquet
- 59,5 kg
- Technologies Haier (soins du linge)
- Anti-Bacterial Treatment
- Consommation, 100 cycles
- 56 kWh
- Consommation d'eau
- 47 L/cycle
- Capacité
- 8.5 couverts
- Classe d'essorage
- B
- Classe énergie
- B
- Échelle de classes
- A–G
- Garantie fournisseur
- 24 mois
- Hauteur
- 86 cm
- Largeur
- 41 cm
- Profondeur
- 60 cm
- Niveau sonore
- 77 dB
- Classe sonore
- C
