Privacy policy
Last updated: 13 juillet 2026
This site is a documentation database. It has no interest in profiling you, and it does not. What follows describes exactly what the code records — no more, no less.
1. Who is responsible
The data controller is the site publisher, a private individual acting in a non-professional capacity, whose identity is held by the host (French LCEN, art. 6 III 2°). You can exercise your rights at this address, which is monitored: contact@keep.repair.
2. Browsing without giving anything
Reading a manual, a repairability index, a spare part or a safety recall requires no account and no personal data. You can use most of the site without ever being identified.
3. What you give us on purpose
| When | What is recorded | Why | How long |
|---|---|---|---|
| You post a review | The display name you choose, your review text, the rating. | Publishing the review. It is public. | Until you ask for deletion. |
| You ask a question | Your question, and your email if you ask to be notified of the answer. | Publishing the question, and notifying you. The email is never displayed. | The email is deleted once the notification is sent. |
| You create a manufacturer account | Your work email and a password (hashed, never readable by us). | Authenticating you and letting you manage your product pages. | As long as the account exists. |
4. Audience measurement
We count what gets used — a product page opened, a manual downloaded, a search run. This records the TYPE of event and the product identifier. It does not record your IP address, your browser, or any session identifier. Two visits from the same device are indistinguishable: we are technically unable to reconstruct your journey.
These counters also feed the statistics we make available to manufacturers (how often their manual was opened). They are aggregated and never concern an individual.
We also use Vercel Analytics and Vercel Speed Insights, which measure traffic and load times without cookies. Your IP address is processed transiently, then hashed without being stored. Vercel acts as a processor.
5. What is stored in your browser
No advertising cookies. No third-party trackers. The following stays on your device and is never sent to us.
Without consent — you asked for it with a click
These records serve exactly what you just did, and nothing else: "I own this product" (to find your appliances again), your "this answer helped" votes (so you cannot vote twice), and the fact that you dismissed a prompt (so we do not show it again). The law exempts them from consent because they are necessary for a service you expressly requested.
With your consent
- Recently viewed products — the list of pages you opened, to hand them back to you. It is recorded without you asking: it therefore requires your agreement, and is erased if you decline.
- Video tutorial thumbnails — they are hosted by Google (i.ytimg.com). Displaying them means your IP address and the page you are reading are sent to Google. Without your agreement, the thumbnail stays blank and no request is sent. The video still plays: if you click it, it opens on youtube-nocookie.com — your click is the request.
You can change your mind at any time by clearing your browser’s site data: the banner will reappear.
6. Who else sees this data
- Vercel — site hosting and cookieless audience measurement.
- Supabase — database and authentication (data hosted in the European Union).
- Google / YouTube — only if you accepted thumbnails, or if you play a video.
We sell no data, and pass none to anyone else. The public data we republish (repairability indices, safety recalls) comes from data.gouv.fr and RappelConso: it is not about you, it is about products.
7. Your rights
You can request access to your data, its rectification, its erasure, or object to its processing. Write to contact@keep.repair. We answer within one month. In practice most requests take minutes: we have almost nothing on you.
If our answer does not satisfy you, you can lodge a complaint with the CNIL — cnil.fr.
8. If this page changes
This policy describes the code as it works today. If the code changes, this page changes with it — the date at the top is authoritative.