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Washing machine 31020590 - HW50-BP12307U1-S

Model 31020590HW50BP12307U1S · GTIN 6921081508022Available in 🇫🇷
Official source · Haier No safety recall in force

Everything to use, troubleshoot and repair your washing machine Haier 31020590HW50BP12307U1S: its user manual to view, its durability index, compatible spare parts, fixes for common faults, and answers to common questions about this model.

8.9/10Durability score
Couleur de la porteNoir
Classe d'émission sonoreA
Système contrôle de mousseOui
Indicateur de l'état d'avancement du programmeNon
Diamètre de porte42,5 cm
Placement de l'appareilPose libre

Repair help

The most common problems, and the best answer we have for each. Every answer states how closely it applies to your appliance.

  • My washing machine won't start — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • What does the error code on my washing machine mean?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • My washing machine no longer drains — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • My washing machine is noisy — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
See all help (6 problems)
  • My washing machine trips the breaker — what can I do?

    The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : Spareka
  • My washing machine smells bad — what can I do?

    The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : Spareka

Tutorials and guides

Answers taken from tutorials published by repair specialists. They cover this family of appliances, not this exact model — but the parts they name are the ones the manufacturer declared for it.

Tutorials published by spare-part specialists. Unless stated otherwise, they show the operation on an appliance of the same family — not on your exact model.

  • General guide

    Machine à laver pleine d’eau ? 4 méthodes pour la vider rapidement !

    Filmed on another model: locations and fixings may differ.

    Spareka
  • General guide

    Indice de Réparabilité lave linge Loi anti-gaspillage - Les machines a laver les plus réparables

    Filmed on another model: locations and fixings may differ.

    Spareka
  • General guide

    Comment nettoyer le système TwinDos de votre lave-linge Miele ?

    Filmed on another model: locations and fixings may differ.

    Miele France
  • General guide

    Comment mettre à niveau et surélever un lave-linge Siemens ?

    Filmed on another model: locations and fixings may differ.

    Siemens Home France, Belgique / België, Nederland
  • General guide

    Porte de lave-linge bloquée ? Voici quelques astuces simples pour l'ouvrir sans la casser !

    Filmed on another model: locations and fixings may differ.

    Sogedis
  • General guide

    Installation d'un lave-linge ou d'un lave-vaisselle pose libre | Siemens Home Belgique

    Filmed on another model: locations and fixings may differ.

    Siemens Home France, Belgique / België, Nederland

What we know about this model

Is there a user manual available for the Haier Lave-linge 31020590 - HW50-BP12307U1-S?
Yes — the official manufacturer documentation and product fiche and technical datasheet and user manual in French can be viewed near the top of this page, under “Manuals & guides”.
How energy-efficient is the Haier Lave-linge 31020590 - HW50-BP12307U1-S?
The Haier Lave-linge 31020590 - HW50-BP12307U1-S has an energy efficiency rating of A.

Ask the community

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Maintaining your appliance

The regular habits that prevent breakdowns and extend your appliance’s life. Each tip shows how often to do it; those marked “For this model” are specific to your appliance, the rest apply to the whole family.

  • Leave the door ajarAfter each use

    After each cycle, leave the door and detergent drawer slightly open for a few hours. The drum dries out, and mildew smells and residue on the seal never get a chance to build up.

  • Clean the detergent drawerMonthly

    Pull out the drawer and rinse it under hot water once a month to dissolve caked detergent and softener. An old toothbrush clears deposits inside the housing.

  • Clean the drain filterMonthly

    Behind a hatch at the bottom of the front panel, the filter traps buttons, coins and lint. Empty it over a bowl once a month: a clogged filter is the number-one cause of a machine that no longer drains.

  • Run an empty 90 °C washMonthly

    Once a month, run a hot empty cycle (90 °C or a maintenance program), with no detergent or a little citric acid. It degreases the drum and heating element and prevents the biofilms behind bad smells.

  • Descale according to water hardnessEvery 3 months

    In hard-water areas, descale every three months with citric acid or a dedicated product. Limescale builds up on the heating element and stretches heating times until it fails.

Manuals & guides

Manufacturer source · Source : Haier

Spare parts & repairs

Part numbers collected from the manufacturer or its distributor, with their price and their position on the exploded view. Each link goes straight to the part.

Keep&Repair does not sell any part. The listings below link out to third-party sellers.

95 parts
  • BoulonListed by the manufacturer
    49047896Available from Haier · €10.32Availability checked on 26 August 2026
  • 0024000589 - MoteurListed by the manufacturer
    70025359Available from Haier · €52.34Availability checked on 26 August 2026
  • 0020103921 - Plan De TravailListed by the manufacturer
    70032109Available from Haier · €21.47Availability checked on 26 August 2026
  • 0020103743 - Carte Retardateur Anti-FlammeListed by the manufacturer
    70032124Available from Haier · €10.32Availability checked on 26 August 2026
  • 0020400196XAB - Câble SecteurListed by the manufacturer
    70056431Available from Haier · €33.31Availability checked on 26 August 2026
  • 0020302301 - Contrepoids AvantListed by the manufacturer
    70032100Available from Haier · €19.95Availability checked on 26 August 2026
  • 0020209192 - Levier De Déverrouillage De PorteListed by the manufacturer
    70032385Available from Haier · €10.32Availability checked on 26 August 2026
  • 0024000406C - Pompe De Recyclage / VidangeListed by the manufacturer
    49124594Available from Haier · €49.73Availability checked on 26 August 2026

Durability index

Durability index (FR)

Since 2025, the durability index replaces the repairability index for televisions and washing machines. It adds reliability — how well the product withstands use — to ease of repair alone.

Indice de durabilité: 8.9 out of 10
Repairability9.0/10
Reliability8.7/10

Usage counter : 2

Official public data · Source : data.gouv.fr

Publisher : HAIER FRANCESource updated on 30 April 2026Dataset : data.gouv.fr — Indice de durabilité — Lave-linge (Licence Ouverte 2.0)See the official scoring breakdown

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Product details

Design
Couleur de la porte
Noir
Placement de l'appareil
Pose libre
Volume du tambour
32 L
Type de commande
Tactile
Matériau du tambour
Acier inoxydable
Type de chargement
Charge avant
Adapté à une installation sous plan de travail
Non
Emplacement charnière de porte
Gauche
Couleur du produit
Blanc
Pays d'origine
Chine
Écran integré
Oui
Type de tambour
Tambour à coussins
Technologie de convertisseur
Oui
représentation / réalisation
Classe d'émission sonore
A
Système contrôle de mousse
Oui
Durée du cycle (max)
188 min
Contrôlé par Wi-Fi
Oui
Classe d'efficacité d'essorage
C
Système d'équilibrage de charge
Oui
Niveau sonore (essorage)
66 dB
Température réglable
Oui
Programmes de lavage
Cottons 20°C, délicat/soie, Eco 40-60°C, Quick 15min, IA intelligente
Apps de contrôle prises en charge
hOn
Nombre de programmes de lavage
6
Fonction AquaStop
Non
Fonction Rinçage Plus
Non
Fonctions de l'application
Télédiagnostic, Surveillance à distance, Démarrage à distance
Vitesse d'essorage maximale
1200 tr/min
Vitesse d'essorage ajustable
Oui
Minuterie, départ différé
Oui
support smartphone à distance
Oui
Capacité nominale
5 kg
Sécurité antidébordement
Non
Ergonomie
Indicateur de l'état d'avancement du programme
Non
Autonettoyant
Non
Lumière à l'intérieur du tambour
Oui
Indication du temps restant
Oui
Système de dosage automatique
Non
Sécurité enfant
Oui
Poids et dimensions
Diamètre de porte
42,5 cm
Hauteur
700 mm
Poids
47 kg
Profondeur
490 mm
Largeur
510 mm
Puissance
Classe d'efficacité énergétique
A
Consommation d'énergie pour 100 cycles
39 kWh
Consommation d'eau par cycle
30 L
Plage d’efficacité énergétique
A à G
Informations sur l'emballage
Hauteur du colis
802 mm
Largeur du colis
571 mm
Poids du paquet
52 kg
Profondeur du colis
567 mm
Autres caractéristiques
Période de garantie
2 année(s)
Manufacturer source · Source : Haier

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