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Washing machine 31020921 - HW90-B14367U1-FR

Model 31020921HW90B14367U1FR · GTIN 6921081516966Available in 🇫🇷 🇬🇧 EU
Official source · Haier No safety recall in force

Everything to use, troubleshoot and repair your washing machine Haier 31020921HW90B14367U1FR: its user manual to view, its durability index, compatible spare parts, fixes for common faults, and answers to common questions about this model.

9.4/10Durability score
Ouverture de la porteOuverture latérale
Nombre de programmes de lavage14
Apps de contrôle prises en chargehOn
Tension d'entrée AC220-240 V
Couleur de la porteNoir
Classe d'émission sonoreA

Repair help

The most common problems, and the best answer we have for each. Every answer states how closely it applies to your appliance.

  • My washing machine won't start — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • What does the error code on my washing machine mean?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • My washing machine no longer drains — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • My washing machine is noisy — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
See all help (6 problems)
  • My washing machine trips the breaker — what can I do?

    The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : Spareka
  • My washing machine smells bad — what can I do?

    The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : Spareka

Tutorials and guides

Answers taken from tutorials published by repair specialists. They cover this family of appliances, not this exact model — but the parts they name are the ones the manufacturer declared for it.

Tutorials published by spare-part specialists. Unless stated otherwise, they show the operation on an appliance of the same family — not on your exact model.

  • General guide

    Machine à laver pleine d’eau ? 4 méthodes pour la vider rapidement !

    Filmed on another model: locations and fixings may differ.

    Spareka
  • General guide

    Indice de Réparabilité lave linge Loi anti-gaspillage - Les machines a laver les plus réparables

    Filmed on another model: locations and fixings may differ.

    Spareka
  • General guide

    Porte de lave-linge bloquée ? Voici quelques astuces simples pour l'ouvrir sans la casser !

    Filmed on another model: locations and fixings may differ.

    Sogedis
  • General guide

    Comment remplacer le tuyau de vidange de ma machine à laver ?

    Filmed on another model: locations and fixings may differ.

    SOS Accessoire
  • General guide

    Comment vidanger ou déboucher un Lave-Linge

    Filmed on another model: locations and fixings may differ.

    Spareka
  • General guide

    Porte bloquée sur lave-linge top : déblocage manuel + remontage (méthode simple)

    Filmed on another model: locations and fixings may differ.

    Spareka

What we know about this model

What is the energy efficiency class of the Haier Lave-linge 31020921 - HW90-B14367U1-FR?
The Haier Lave-linge 31020921 - HW90-B14367U1-FR has an energy efficiency rating of B.
Is there a user manual available for the Haier Lave-linge 31020921 - HW90-B14367U1-FR?
Yes — the official manufacturer documentation and product fiche and user manual and technical datasheet in French can be viewed near the top of this page, under “Manuals & guides”.

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Maintaining your appliance

The regular habits that prevent breakdowns and extend your appliance’s life. Each tip shows how often to do it; those marked “For this model” are specific to your appliance, the rest apply to the whole family.

  • Leave the door ajarAfter each use

    After each cycle, leave the door and detergent drawer slightly open for a few hours. The drum dries out, and mildew smells and residue on the seal never get a chance to build up.

  • Clean the detergent drawerMonthly

    Pull out the drawer and rinse it under hot water once a month to dissolve caked detergent and softener. An old toothbrush clears deposits inside the housing.

  • Clean the drain filterMonthly

    Behind a hatch at the bottom of the front panel, the filter traps buttons, coins and lint. Empty it over a bowl once a month: a clogged filter is the number-one cause of a machine that no longer drains.

  • Run an empty 90 °C washMonthly

    Once a month, run a hot empty cycle (90 °C or a maintenance program), with no detergent or a little citric acid. It degreases the drum and heating element and prevents the biofilms behind bad smells.

  • Descale according to water hardnessEvery 3 months

    In hard-water areas, descale every three months with citric acid or a dedicated product. Limescale builds up on the heating element and stretches heating times until it fails.

Manuals & guides

Manufacturer source · Source : Haier

Spare parts & repairs

Part numbers collected from the manufacturer or its distributor, with their price and their position on the exploded view. Each link goes straight to the part.

Keep&Repair does not sell any part. The listings below link out to third-party sellers.

128 parts
  • 0020301069 - Tuyau D'Interrupteur De PressionListed by the manufacturer
    49049355Available from Haier · €19.16Availability checked on 26 August 2026
  • 0020812598E - Cadre En Plastique De Filtre D'ÉpongeListed by the manufacturer
    49127896Available from Haier · €16.28Availability checked on 26 August 2026
  • 0020301882A - Clip De TuyauListed by the manufacturer
    49124569Available from Haier · €22.67Availability checked on 26 August 2026
  • 0020600405A - BoulonListed by the manufacturer
    49111421Available from Haier · €9.18Availability checked on 26 August 2026
  • 0020210106 - Tuyau De PulvérisationListed by the manufacturer
    70042626Available from Haier · €15.34Availability checked on 26 August 2026
  • 0020210361 - Tuyau De VidangeListed by the manufacturer
    70042628Available from Haier · €21.47Availability checked on 26 August 2026
  • 0020301795 - Tuyau De Tambour De DistributeurListed by the manufacturer
    49124563Available from Haier · €17.78Availability checked on 26 August 2026
  • 0020210053ABA - Plaque De Pièce AvantListed by the manufacturer
    70081277Available from Haier · €17.72Availability checked on 26 August 2026

Durability index

Durability index (FR)

Since 2025, the durability index replaces the repairability index for televisions and washing machines. It adds reliability — how well the product withstands use — to ease of repair alone.

Indice de durabilité: 9.4 out of 10
Repairability9.8/10
Reliability9.0/10

Usage counter : 2

Official public data · Source : data.gouv.fr

Publisher : HAIER FRANCESource updated on 30 April 2026Dataset : data.gouv.fr — Indice de durabilité — Lave-linge (Licence Ouverte 2.0)See the official scoring breakdown

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Product details

Design
Ouverture de la porte
Ouverture latérale
Couleur de la porte
Noir
Emplacement charnière de porte
Gauche
Couleur du produit
Blanc
Volume du tambour
63 L
Type de chargement
Charge avant
Couleur de la poignée de porte
Noir
Couleur de panneau de commande
Argent
Panneaux personnalisés prêt à l'emploi
Non
Fenêtre transparente pour le contrôle de la cuisson
Oui
Écran integré
Oui
Pays d'origine
Chine
Placement de l'appareil
Pose libre
Matériau du tambour
Acier inoxydable
Type de commande
Rotatif, Tactile
représentation / réalisation
Nombre de programmes de lavage
14
Apps de contrôle prises en charge
hOn
Classe d'émission sonore
A
Classe d'efficacité d'essorage
B
Bluetooth
Oui
Départ différé
24 h
Minuterie, départ différé
Oui
Vitesse d'essorage maximale
1400 tr/min
Contrôlé par Wi-Fi
Oui
Durée du cycle (max)
238 min
Programmes de lavage
Vapeur
Niveau sonore (essorage)
68 dB
Capacité nominale
9 kg
Fonction AquaStop
Non
Puissance
Tension d'entrée AC
220-240 V
Consommation d'eau par cycle
42 L
Consommation d'énergie par lavage
0,31 kWh
Plage d’efficacité énergétique
A à G
Classe d'efficacité énergétique
A
Consommation d'énergie pour 100 cycles
31 kWh
Ergonomie
Sécurité enfant
Oui
Indication du temps restant
Oui
Système de dosage automatique
Non
Poids et dimensions
Largeur
600 mm
Poids
71 kg
Profondeur
600 mm
Caractéristiques spéciales
Technologies Haier (soins du linge)
Moteur à mouvement direct
Informations sur l'emballage
Largeur du colis
653 mm
Profondeur du colis
646 mm
Hauteur du colis
890 mm
Poids du paquet
74 kg
Étiquette énergie (EPREL)
Classe énergie
A
Échelle de classes
A–G
Garantie fournisseur
24 mois
Hauteur
85 cm
Largeur
60 cm
Profondeur
60 cm
Niveau sonore
68 dB
Classe sonore
A
Consommation, 100 cycles
31 kWh
Consommation d'eau
40 L/cycle
Capacité
9 couverts
Classe d'essorage
B
Official public data · Source : European Commission — EPREL

Specifications declared by the supplier and published in the European energy labelling registry.Registration : EPREL 2334923Registry : EPREL — European Commission (Regulation (EU) 2017/1369)

Manufacturer source · Source : Haier

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