Washing machine 31020818 - HW90-BD14387U-FR
Everything to use, troubleshoot and repair your washing machine Haier 31020818HW90BD14387UFR: its user manual to view, its durability index, compatible spare parts, fixes for common faults, and answers to common questions about this model.
9.3/10Durability score| Couleur de la porte | Noir |
|---|---|
| Classe d'émission sonore | A |
| Sécurité enfant | Oui |
| Largeur | 600 mm |
| Matériau du tambour | Acier inoxydable |
| Niveau sonore (essorage) | 68 dB |
Repair help
The most common problems, and the best answer we have for each. Every answer states how closely it applies to your appliance.
My washing machine won't start — what can I do?
The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer
Repair tutorial · Source : SOS AccessoireWhat does the error code on my washing machine mean?
The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer
Repair tutorial · Source : SOS AccessoireMy washing machine no longer drains — what can I do?
The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer
Repair tutorial · Source : SOS AccessoireMy washing machine is noisy — what can I do?
The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer
Repair tutorial · Source : SOS Accessoire
See all help (6 problems)
My washing machine trips the breaker — what can I do?
The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer
Repair tutorial · Source : SparekaMy washing machine smells bad — what can I do?
The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer
Repair tutorial · Source : Spareka
Tutorials and guides
Answers taken from tutorials published by repair specialists. They cover this family of appliances, not this exact model — but the parts they name are the ones the manufacturer declared for it.
Tutorials published by spare-part specialists. Unless stated otherwise, they show the operation on an appliance of the same family — not on your exact model.
- General guide
Machine à laver pleine d’eau ? 4 méthodes pour la vider rapidement !
Filmed on another model: locations and fixings may differ.
Spareka - General guide
Indice de Réparabilité lave linge Loi anti-gaspillage - Les machines a laver les plus réparables
Filmed on another model: locations and fixings may differ.
Spareka - General guide
Comment nettoyer le système TwinDos de votre lave-linge Miele ?
Filmed on another model: locations and fixings may differ.
Miele France - General guide
Comment mettre à niveau et surélever un lave-linge Siemens ?
Filmed on another model: locations and fixings may differ.
Siemens Home France, Belgique / België, Nederland - General guide
Porte de lave-linge bloquée ? Voici quelques astuces simples pour l'ouvrir sans la casser !
Filmed on another model: locations and fixings may differ.
Sogedis - General guide
Installation d'un lave-linge ou d'un lave-vaisselle pose libre | Siemens Home Belgique
Filmed on another model: locations and fixings may differ.
Siemens Home France, Belgique / België, Nederland
What we know about this model
Ask the community
Describe your problem, get an answer for your model, and say whether the solution worked.
No questions yet
Having trouble with this model? Ask the community.
Maintaining your appliance
The regular habits that prevent breakdowns and extend your appliance’s life. Each tip shows how often to do it; those marked “For this model” are specific to your appliance, the rest apply to the whole family.
- Leave the door ajarAfter each use
After each cycle, leave the door and detergent drawer slightly open for a few hours. The drum dries out, and mildew smells and residue on the seal never get a chance to build up.
- Clean the detergent drawerMonthly
Pull out the drawer and rinse it under hot water once a month to dissolve caked detergent and softener. An old toothbrush clears deposits inside the housing.
- Clean the drain filterMonthly
Behind a hatch at the bottom of the front panel, the filter traps buttons, coins and lint. Empty it over a bowl once a month: a clogged filter is the number-one cause of a machine that no longer drains.
- Run an empty 90 °C washMonthly
Once a month, run a hot empty cycle (90 °C or a maintenance program), with no detergent or a little citric acid. It degreases the drum and heating element and prevents the biofilms behind bad smells.
- Descale according to water hardnessEvery 3 months
In hard-water areas, descale every three months with citric acid or a dedicated product. Limescale builds up on the heating element and stretches heating times until it fails.
Manuals & guides
- User manualView manual
Updated 12 July 2026
- Product ficheOpen document
Updated 12 July 2026
- Technical datasheetOpen document
Updated 12 July 2026
- Manufacturer documentationView on manufacturer website ↗
Updated 12 July 2026
Spare parts & repairs
Part numbers collected from the manufacturer or its distributor, with their price and their position on the exploded view. Each link goes straight to the part.
Keep&Repair does not sell any part. The listings below link out to third-party sellers.
- Élément ChauffantListed by the manufacturer49049479Available from Haier · €40.56Availability checked on 26 August 2026€40.56View offer ↗
- 0020209147 - Collier De Tuyau De VidangeListed by the manufacturer70042623Available from Haier · €10.32Availability checked on 26 August 2026€10.32View offer ↗
- 0071800248A - Module De Wi-FiListed by the manufacturer49127027Available from Haier · €44.02Availability checked on 26 August 2026€44.02View offer ↗
- 0020301113 - Joint De Couvercle Latéral De CarrosserieListed by the manufacturer49116345Available from Haier · €10.32Availability checked on 26 August 2026€10.32View offer ↗
- 0024000705A - RotorListed by the manufacturer70049523Available from Haier · €21.05Availability checked on 26 August 2026€21.05View offer ↗
- 0020301796V - Joint De PorteListed by the manufacturer70042630Available from Haier · €35.33Availability checked on 26 August 2026€35.33View offer ↗
- 00330812017C - Boulon De ContrepoidsListed by the manufacturer49124596Available from Haier · €15.49Availability checked on 26 August 2026€15.49View offer ↗
- 0021800700C - Carte D'AfficheurListed by the manufacturer70086796Available from Haier · €74.32Availability checked on 26 August 2026€74.32View offer ↗
Durability index
Durability index (FR)Since 2025, the durability index replaces the repairability index for televisions and washing machines. It adds reliability — how well the product withstands use — to ease of repair alone.
Usage counter : 2
What owners say
No owner feedback yet
Do you use this product? Your experience can help others make it last.
Be the first owner to share your experience
Product details
- Couleur de la porte
- Noir
- Matériau du tambour
- Acier inoxydable
- Ouverture de la porte
- Ouverture latérale
- Couleur du produit
- Blanc
- Fenêtre transparente pour le contrôle de la cuisson
- Oui
- Type de chargement
- Charge avant
- Volume du tambour
- 63 L
- Emplacement charnière de porte
- Gauche
- Panneaux personnalisés prêt à l'emploi
- Non
- Pays d'origine
- Chine
- Écran integré
- Oui
- Placement de l'appareil
- Pose libre
- Couleur de la poignée de porte
- Noir
- Type de commande
- Rotatif, Tactile
- Classe d'émission sonore
- A
- Niveau sonore (essorage)
- 68 dB
- Nombre de programmes de lavage
- 14
- Apps de contrôle prises en charge
- hOn
- Durée du cycle (max)
- 228 min
- Départ différé
- 24 h
- Classe d'efficacité d'essorage
- B
- Bluetooth
- Oui
- Programmes de lavage
- Vapeur
- Capacité nominale
- 9 kg
- Fonction AquaStop
- Non
- Minuterie, départ différé
- Oui
- Vitesse d'essorage maximale
- 1400 tr/min
- Contrôlé par Wi-Fi
- Oui
- Sécurité enfant
- Oui
- Système de dosage automatique
- Oui
- Indication du temps restant
- Oui
- Largeur
- 600 mm
- Profondeur
- 590 mm
- Poids
- 71 kg
- Hauteur
- 850 mm
- Tension d'entrée AC
- 220-240 V
- Plage d’efficacité énergétique
- A à G
- Consommation d'eau par cycle
- 40 L
- Classe d'efficacité énergétique
- A
- Consommation d'énergie pour 100 cycles
- 31 kWh
- Consommation d'énergie par lavage
- 0,31 kWh
- Largeur du colis
- 653 mm
- Profondeur du colis
- 646 mm
- Hauteur du colis
- 890 mm
- Poids du paquet
- 74 kg
- Technologies Haier (soins du linge)
- Moteur à mouvement direct
