Washing machine 31020833 - HW100-B14367U-FR
Everything to use, troubleshoot and repair your washing machine Haier 31020833HW100B14367UFR: its user manual to view, its durability index, compatible spare parts, fixes for common faults, and answers to common questions about this model.
9.3/10Durability score| Couleur du produit | Blanc |
|---|---|
| Volume du tambour | 63 L |
| Départ différé | 24 h |
| Technologies Haier (soins du linge) | Moteur à mouvement direct |
| Poids | 71 kg |
| Type de commande | Rotatif, Tactile |
Repair help
The most common problems, and the best answer we have for each. Every answer states how closely it applies to your appliance.
My washing machine won't start — what can I do?
The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer
Repair tutorial · Source : SOS AccessoireWhat does the error code on my washing machine mean?
The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer
Repair tutorial · Source : SOS AccessoireMy washing machine no longer drains — what can I do?
The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer
Repair tutorial · Source : SOS AccessoireMy washing machine is noisy — what can I do?
The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer
Repair tutorial · Source : SOS Accessoire
See all help (6 problems)
My washing machine trips the breaker — what can I do?
The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer
Repair tutorial · Source : SparekaMy washing machine smells bad — what can I do?
The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer
Repair tutorial · Source : Spareka
Tutorials and guides
Answers taken from tutorials published by repair specialists. They cover this family of appliances, not this exact model — but the parts they name are the ones the manufacturer declared for it.
Tutorials published by spare-part specialists. Unless stated otherwise, they show the operation on an appliance of the same family — not on your exact model.
- General guide
Machine à laver pleine d’eau ? 4 méthodes pour la vider rapidement !
Filmed on another model: locations and fixings may differ.
Spareka - General guide
Indice de Réparabilité lave linge Loi anti-gaspillage - Les machines a laver les plus réparables
Filmed on another model: locations and fixings may differ.
Spareka - General guide
Porte de lave-linge bloquée ? Voici quelques astuces simples pour l'ouvrir sans la casser !
Filmed on another model: locations and fixings may differ.
Sogedis - General guide
Comment remplacer le tuyau de vidange de ma machine à laver ?
Filmed on another model: locations and fixings may differ.
SOS Accessoire - General guide
Comment vidanger ou déboucher un Lave-Linge
Filmed on another model: locations and fixings may differ.
Spareka - General guide
Porte bloquée sur lave-linge top : déblocage manuel + remontage (méthode simple)
Filmed on another model: locations and fixings may differ.
Spareka
What we know about this model
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Maintaining your appliance
The regular habits that prevent breakdowns and extend your appliance’s life. Each tip shows how often to do it; those marked “For this model” are specific to your appliance, the rest apply to the whole family.
- Leave the door ajarAfter each use
After each cycle, leave the door and detergent drawer slightly open for a few hours. The drum dries out, and mildew smells and residue on the seal never get a chance to build up.
- Clean the detergent drawerMonthly
Pull out the drawer and rinse it under hot water once a month to dissolve caked detergent and softener. An old toothbrush clears deposits inside the housing.
- Clean the drain filterMonthly
Behind a hatch at the bottom of the front panel, the filter traps buttons, coins and lint. Empty it over a bowl once a month: a clogged filter is the number-one cause of a machine that no longer drains.
- Run an empty 90 °C washMonthly
Once a month, run a hot empty cycle (90 °C or a maintenance program), with no detergent or a little citric acid. It degreases the drum and heating element and prevents the biofilms behind bad smells.
- Descale according to water hardnessEvery 3 months
In hard-water areas, descale every three months with citric acid or a dedicated product. Limescale builds up on the heating element and stretches heating times until it fails.
Manuals & guides
- User manualView manual
Updated 12 July 2026
- Product ficheOpen document
Updated 12 July 2026
- Technical datasheetOpen document
Updated 12 July 2026
- Manufacturer documentationView on manufacturer website ↗
Updated 12 July 2026
Spare parts & repairs
Part numbers collected from the manufacturer or its distributor, with their price and their position on the exploded view. Each link goes straight to the part.
Keep&Repair does not sell any part. The listings below link out to third-party sellers.
- 0020600439A - Bague De Serrage Arrière Du Joint De PorteListed by the manufacturer49124576Available from Haier · €13.79Availability checked on 26 August 2026€13.79View offer ↗
- 0020812161AB - Distributeur De LessiveListed by the manufacturer70070732Available from Haier · €17.46Availability checked on 26 August 2026€17.46View offer ↗
- 0020600147A - Rondelle De ContrepoidsListed by the manufacturer49047898Available from Haier · €9.18Availability checked on 26 August 2026€9.18View offer ↗
- 00215100001000 - VisListed by the manufacturer49046358Available from Haier · €9.33Availability checked on 26 August 2026€9.33View offer ↗
- 0020207556 - Support De Tuyau De VidangeListed by the manufacturer49118563Available from Haier · €10.32Availability checked on 26 August 2026€10.32View offer ↗
- 00330802052 - Vis AutotaraudeuseListed by the manufacturer49057910Available from Haier · €13.79Availability checked on 26 August 2026€13.79View offer ↗
- 0020204946 - Couvercle De Boîtier De Carte De CommandeListed by the manufacturer49049165Available from Haier · €23.02Availability checked on 26 August 2026€23.02View offer ↗
- 0020301424 - Joint Retardateur Anti-FlammeListed by the manufacturer49049715Available from Haier · €17.25Availability checked on 26 August 2026€17.25View offer ↗
Durability index
Durability index (FR)Since 2025, the durability index replaces the repairability index for televisions and washing machines. It adds reliability — how well the product withstands use — to ease of repair alone.
Usage counter : 2
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Product details
- Couleur du produit
- Blanc
- Volume du tambour
- 63 L
- Type de commande
- Rotatif, Tactile
- Placement de l'appareil
- Pose libre
- Matériau du tambour
- Acier inoxydable
- Panneaux personnalisés prêt à l'emploi
- Non
- Fenêtre transparente pour le contrôle de la cuisson
- Oui
- Couleur de panneau de commande
- Argent
- Type de chargement
- Charge avant
- Couleur de la poignée de porte
- Noir
- Emplacement charnière de porte
- Gauche
- Couleur de la porte
- Noir
- Écran integré
- Oui
- Pays d'origine
- Chine
- Ouverture de la porte
- Ouverture latérale
- Départ différé
- 24 h
- Capacité nominale
- 10 kg
- Fonction AquaStop
- Non
- Niveau sonore (essorage)
- 70 dB
- Durée du cycle (max)
- 238 min
- Vitesse d'essorage maximale
- 1400 tr/min
- Contrôlé par Wi-Fi
- Oui
- Minuterie, départ différé
- Oui
- Classe d'efficacité d'essorage
- B
- Bluetooth
- Oui
- Classe d'émission sonore
- A
- Programmes de lavage
- Soin pour bébé, Coton, Cottons 20°C, délicat/soie, Eco 40-60°C, Rapide, IA intelligente, Vapeur, Synthétiques
- Nombre de programmes de lavage
- 12
- Apps de contrôle prises en charge
- hOn
- Technologies Haier (soins du linge)
- Moteur à mouvement direct
- Poids
- 71 kg
- Profondeur
- 600 mm
- Hauteur
- 850 mm
- Largeur
- 600 mm
- Consommation d'énergie pour 100 cycles
- 36 kWh
- Plage d’efficacité énergétique
- A à G
- Consommation d'énergie par lavage
- 0,36 kWh
- Consommation d'eau par cycle
- 42 L
- Classe d'efficacité énergétique
- A
- Tension d'entrée AC
- 220-240 V
- Hauteur du colis
- 890 mm
- Largeur du colis
- 65 mm
- Poids du paquet
- 74 kg
- Profondeur du colis
- 646 mm
- Système de dosage automatique
- Non
- Indication du temps restant
- Oui
- Sécurité enfant
- Oui
