Skip to main content

Washing machine X5 HW90BP14357GTUFR

Model 31020868HW90BP14357GTUFR · GTIN 6921081516447Available in 🇫🇷
Official source · Haier No safety recall in force

Everything to use, troubleshoot and repair your washing machine Haier 31020868HW90BP14357GTUFR: its official documentation to view, its durability index, compatible spare parts, fixes for common faults, and answers to common questions about this model.

9.1/10Durability score
Type de commandeRotatif, Tactile
Vitesse d'essorage maximale1400 tr/min
Contrôlé par Wi-FiOui
Consommation d'eau par cycle42 L
Ouverture de la porteOuverture latérale
Classe d'émission sonoreA

Repair help

The most common problems, and the best answer we have for each. Every answer states how closely it applies to your appliance.

  • My washing machine won't start — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • What does the error code on my washing machine mean?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • My washing machine no longer drains — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • My washing machine is noisy — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
See all help (6 problems)
  • My washing machine trips the breaker — what can I do?

    The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : Spareka
  • My washing machine smells bad — what can I do?

    The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : Spareka

Tutorials and guides

Answers taken from tutorials published by repair specialists. They cover this family of appliances, not this exact model — but the parts they name are the ones the manufacturer declared for it.

Tutorials published by spare-part specialists. Unless stated otherwise, they show the operation on an appliance of the same family — not on your exact model.

  • General guide

    Machine à laver pleine d’eau ? 4 méthodes pour la vider rapidement !

    Filmed on another model: locations and fixings may differ.

    Spareka
  • General guide

    Indice de Réparabilité lave linge Loi anti-gaspillage - Les machines a laver les plus réparables

    Filmed on another model: locations and fixings may differ.

    Spareka
  • General guide

    Comment nettoyer le système TwinDos de votre lave-linge Miele ?

    Filmed on another model: locations and fixings may differ.

    Miele France
  • General guide

    Comment mettre à niveau et surélever un lave-linge Siemens ?

    Filmed on another model: locations and fixings may differ.

    Siemens Home France, Belgique / België, Nederland
  • General guide

    Porte de lave-linge bloquée ? Voici quelques astuces simples pour l'ouvrir sans la casser !

    Filmed on another model: locations and fixings may differ.

    Sogedis
  • General guide

    Installation d'un lave-linge ou d'un lave-vaisselle pose libre | Siemens Home Belgique

    Filmed on another model: locations and fixings may differ.

    Siemens Home France, Belgique / België, Nederland

What we know about this model

What is the energy efficiency class of the Haier Lave-linge 31020868 - HW90BP14357GTUFR?
The Haier Lave-linge 31020868 - HW90BP14357GTUFR has an energy efficiency rating of B.

Ask the community

Describe your problem, get an answer for your model, and say whether the solution worked.

No questions yet

Having trouble with this model? Ask the community.

Maintaining your appliance

The regular habits that prevent breakdowns and extend your appliance’s life. Each tip shows how often to do it; those marked “For this model” are specific to your appliance, the rest apply to the whole family.

  • Leave the door ajarAfter each use

    After each cycle, leave the door and detergent drawer slightly open for a few hours. The drum dries out, and mildew smells and residue on the seal never get a chance to build up.

  • Clean the detergent drawerMonthly

    Pull out the drawer and rinse it under hot water once a month to dissolve caked detergent and softener. An old toothbrush clears deposits inside the housing.

  • Clean the drain filterMonthly

    Behind a hatch at the bottom of the front panel, the filter traps buttons, coins and lint. Empty it over a bowl once a month: a clogged filter is the number-one cause of a machine that no longer drains.

  • Run an empty 90 °C washMonthly

    Once a month, run a hot empty cycle (90 °C or a maintenance program), with no detergent or a little citric acid. It degreases the drum and heating element and prevents the biofilms behind bad smells.

  • Descale according to water hardnessEvery 3 months

    In hard-water areas, descale every three months with citric acid or a dedicated product. Limescale builds up on the heating element and stretches heating times until it fails.

Manuals & guides

Manufacturer source · Source : Haier

Spare parts & repairs

Part numbers collected from the manufacturer or its distributor, with their price and their position on the exploded view. Each link goes straight to the part.

Keep&Repair does not sell any part. The listings below link out to third-party sellers.

118 parts
  • 0020400560H - Fil De TerreListed by the manufacturer
    49049798Available from Haier · €17.25Availability checked on 26 August 2026
  • 0020600608 - Ressort De TambourListed by the manufacturer
    70024479Available from Haier · €17.23Availability checked on 26 August 2026
  • 0020209073 - Collier De CâbleListed by the manufacturer
    70048569Available from Haier · €10.32Availability checked on 26 August 2026
  • 0020207816 - Conduit De CâbleListed by the manufacturer
    49124559Available from Haier · €18.89Availability checked on 26 August 2026
  • 0024000406CA - Pompe De Recyclage / VidangeListed by the manufacturer
    70076521Available from Haier · €36.83Availability checked on 26 August 2026
  • 0024000389EA - MoteurListed by the manufacturer
    70024524Available from Haier · €145.53Availability checked on 26 August 2026
  • 00330802001A - Vis AutotaraudeuseListed by the manufacturer
    49057316Available from Haier · €17.25Availability checked on 26 August 2026
  • 0020207603 - Tuyau De VidangeListed by the manufacturer
    49120223Available from Haier · €9.18Availability checked on 26 August 2026

Durability index

Durability index (FR)

Since 2025, the durability index replaces the repairability index for televisions and washing machines. It adds reliability — how well the product withstands use — to ease of repair alone.

Indice de durabilité: 9.1 out of 10
Repairability9.5/10
Reliability8.7/10

Usage counter : 2

Official public data · Source : data.gouv.fr

Publisher : HAIER FRANCESource updated on 30 April 2026Dataset : data.gouv.fr — Indice de durabilité — Lave-linge (Licence Ouverte 2.0)See the official scoring breakdown

What owners say

No owner feedback yet

Do you use this product? Your experience can help others make it last.

Be the first owner to share your experience

Product details

Design
Type de commande
Rotatif, Tactile
Ouverture de la porte
Ouverture latérale
Technologie de convertisseur
Oui
Fenêtre transparente pour le contrôle de la cuisson
Oui
Couleur de panneau de commande
Noir
Placement de l'appareil
Pose libre
Couleur de la porte
Noir
Écran integré
Oui
Type de chargement
Charge avant
Matériau du tambour
Acier inoxydable
Panneaux personnalisés prêt à l'emploi
Non
Volume du tambour
63 L
Emplacement charnière de porte
Gauche
Couleur du produit
Anthracite
Couleur de la poignée de porte
Noir
représentation / réalisation
Vitesse d'essorage maximale
1400 tr/min
Contrôlé par Wi-Fi
Oui
Classe d'émission sonore
A
Programmes de lavage
Vapeur
Classe d'efficacité d'essorage
B
Bluetooth
Oui
Niveau sonore (essorage)
72 dB
Capacité nominale
9 kg
Fonction AquaStop
Non
Minuterie, départ différé
Oui
Durée du cycle (max)
228 min
Nombre de programmes de lavage
15
Apps de contrôle prises en charge
hOn
Départ différé
24 h
Puissance
Consommation d'eau par cycle
42 L
Consommation d'énergie pour 100 cycles
39 kWh
Tension d'entrée AC
220-240 V
Consommation d'énergie par lavage
0,39 kWh
Classe d'efficacité énergétique
A
Plage d’efficacité énergétique
A à G
Ergonomie
Système de dosage automatique
Non
Indication du temps restant
Oui
Poids et dimensions
Profondeur
501 mm
Hauteur
850 mm
Poids
65 kg
Largeur
595 mm
Informations sur l'emballage
Hauteur du colis
880 mm
Poids du paquet
68 kg
Profondeur du colis
580 mm
Largeur du colis
650 mm
Caractéristiques spéciales
Technologies Haier (soins du linge)
IA intelligente, Smart Dual Spray, hOn App
Manufacturer source · Source : Haier

Share or email this page

Get the manual and the parts list by email, to have them next to the appliance.

We do not store your address and will not send you anything else. An anonymous counter only prevents bulk sending.