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Washing machine 31019438 - HW100GBD14979UFR

Model 31019438HW100GBD14979UFR · GTIN 6921081597699Available in 🇫🇷
Official source · Haier No safety recall in force

Everything to use, troubleshoot and repair your washing machine Haier 31019438HW100GBD14979UFR: its user manual to view, its durability index, compatible spare parts, fixes for common faults, and answers to common questions about this model.

9.3/10Durability score
Couleur de la poignée de porteNoir
Minuterie, départ différéOui
Système de dosage automatiqueOui
Fréquence d'entrée AC50 Hz
Poids du paquet82 kg
Type de chargementCharge avant

Repair help

The most common problems, and the best answer we have for each. Every answer states how closely it applies to your appliance.

  • My washing machine won't start — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • What does the error code on my washing machine mean?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • My washing machine no longer drains — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • My washing machine is noisy — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
See all help (6 problems)
  • My washing machine trips the breaker — what can I do?

    The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : Spareka
  • My washing machine smells bad — what can I do?

    The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : Spareka

Tutorials and guides

Answers taken from tutorials published by repair specialists. They cover this family of appliances, not this exact model — but the parts they name are the ones the manufacturer declared for it.

Tutorials published by spare-part specialists. Unless stated otherwise, they show the operation on an appliance of the same family — not on your exact model.

  • General guide

    Machine à laver pleine d’eau ? 4 méthodes pour la vider rapidement !

    Filmed on another model: locations and fixings may differ.

    Spareka
  • General guide

    Indice de Réparabilité lave linge Loi anti-gaspillage - Les machines a laver les plus réparables

    Filmed on another model: locations and fixings may differ.

    Spareka
  • General guide

    Comment nettoyer le système TwinDos de votre lave-linge Miele ?

    Filmed on another model: locations and fixings may differ.

    Miele France
  • General guide

    Comment mettre à niveau et surélever un lave-linge Siemens ?

    Filmed on another model: locations and fixings may differ.

    Siemens Home France, Belgique / België, Nederland
  • General guide

    Porte de lave-linge bloquée ? Voici quelques astuces simples pour l'ouvrir sans la casser !

    Filmed on another model: locations and fixings may differ.

    Sogedis
  • General guide

    Installation d'un lave-linge ou d'un lave-vaisselle pose libre | Siemens Home Belgique

    Filmed on another model: locations and fixings may differ.

    Siemens Home France, Belgique / België, Nederland

What we know about this model

Where can I view the manual for the Haier Lave-linge 31019438 - HW100GBD14979UFR?
Yes — the official manufacturer documentation and user manual and product fiche and technical datasheet in French can be viewed near the top of this page, under “Manuals & guides”.
What is the energy efficiency class of the Haier Lave-linge 31019438 - HW100GBD14979UFR?
The Haier Lave-linge 31019438 - HW100GBD14979UFR has an energy efficiency rating of A.

Ask the community

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Maintaining your appliance

The regular habits that prevent breakdowns and extend your appliance’s life. Each tip shows how often to do it; those marked “For this model” are specific to your appliance, the rest apply to the whole family.

  • Leave the door ajarAfter each use

    After each cycle, leave the door and detergent drawer slightly open for a few hours. The drum dries out, and mildew smells and residue on the seal never get a chance to build up.

  • Clean the detergent drawerMonthly

    Pull out the drawer and rinse it under hot water once a month to dissolve caked detergent and softener. An old toothbrush clears deposits inside the housing.

  • Clean the drain filterMonthly

    Behind a hatch at the bottom of the front panel, the filter traps buttons, coins and lint. Empty it over a bowl once a month: a clogged filter is the number-one cause of a machine that no longer drains.

  • Run an empty 90 °C washMonthly

    Once a month, run a hot empty cycle (90 °C or a maintenance program), with no detergent or a little citric acid. It degreases the drum and heating element and prevents the biofilms behind bad smells.

  • Descale according to water hardnessEvery 3 months

    In hard-water areas, descale every three months with citric acid or a dedicated product. Limescale builds up on the heating element and stretches heating times until it fails.

Manuals & guides

Manufacturer source · Source : Haier

Spare parts & repairs

Part numbers collected from the manufacturer or its distributor, with their price and their position on the exploded view. Each link goes straight to the part.

Keep&Repair does not sell any part. The listings below link out to third-party sellers.

120 parts
  • 0020204929 - Couvercle De Boîtier De Carte De CommandeListed by the manufacturer
    49049166Available from Haier · €23.02Availability checked on 26 August 2026
  • 0020301843 - Contrepoids SupérieurListed by the manufacturer
    49124565Available from Haier · €21.88Availability checked on 26 August 2026
  • 0020207704 - Support D'Amortisseur De ChocListed by the manufacturer
    49124557Available from Haier · €9.18Availability checked on 26 August 2026
  • 0020206885 - Sélection De Programme / Minuteur De Bouton RotatifListed by the manufacturer
    49116340Available from Haier · €9.18Availability checked on 26 August 2026
  • 0020811520 - Clip De TuyauListed by the manufacturer
    49127674Available from Haier · €16.10Availability checked on 26 August 2026
  • 0020600458 - Collier De TuyauListed by the manufacturer
    49124577Available from Haier · €5.99Availability checked on 26 August 2026
  • 0020207540AE - Poignée De DistributeurListed by the manufacturer
    49124554Available from Haier · €22.67Availability checked on 26 August 2026
  • Complet De TambourListed by the manufacturer
    70100367Available from Haier · €245.15Availability checked on 26 August 2026

Durability index

Durability index (FR)

Since 2025, the durability index replaces the repairability index for televisions and washing machines. It adds reliability — how well the product withstands use — to ease of repair alone.

Indice de durabilité: 9.3 out of 10
Repairability9.7/10
Reliability9.0/10

Usage counter : 2

Official public data · Source : data.gouv.fr

Publisher : HAIER FRANCESource updated on 30 April 2026Dataset : data.gouv.fr — Indice de durabilité — Lave-linge (Licence Ouverte 2.0)See the official scoring breakdown

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Product details

Design
Couleur de la poignée de porte
Noir
Type de chargement
Charge avant
Pays d'origine
Chine
Emplacement charnière de porte
Gauche
Volume du tambour
54 L
Couleur du produit
Blanc
Type de commande
Rotatif, Tactile
Placement de l'appareil
Pose libre
Type de Moteur
Sans courroie
Écran integré
Oui
Ouverture de la porte
Ouverture latérale
Couleur de la porte
Noir
représentation / réalisation
Minuterie, départ différé
Oui
Temps de cycle (programme rapide)
15 min
Nombre de programmes de lavage
14
Bluetooth
Oui
Départ différé
24 h
Capacité nominale
10 kg
Programmes de lavage
Soin pour bébé, Blouse/pull, Coton, Cottons 20°C, Cottons 60°C, délicat/soie, Eco, Rapide, Tambour, Vapeur, Synthétiques
Classe d'efficacité d'essorage
B
Contrôlé par Wi-Fi
Oui
Durée du cycle (max)
238 min
Vitesse d'essorage maximale
1400 tr/min
Fonction anti-plis
Oui
Classe d'émission sonore
A
Apps de contrôle prises en charge
hOn
Niveau sonore (essorage)
70 dB
Ergonomie
Système de dosage automatique
Oui
Indication du temps restant
Oui
Lumière à l'intérieur du tambour
Oui
Sécurité enfant
Oui
Puissance
Fréquence d'entrée AC
50 Hz
Plage d’efficacité énergétique
De A à F
Consommation d'eau par cycle
51 L
Actuel
10 A
Classe d'efficacité énergétique
A
Consommation d'énergie par lavage
0,51 kWh
Consommation d'énergie pour 100 cycles
51 kWh
Charge connectée
2000 W
Tension d'entrée AC
220 - 240 V
Informations sur l'emballage
Poids du paquet
82 kg
Largeur du colis
653 mm
Profondeur du colis
646 mm
Hauteur du colis
890 mm
Poids et dimensions
Profondeur
580 mm
Hauteur
850 mm
Diamètre de porte
32 cm
Largeur
600 mm
Poids
77 kg
Manufacturer source · Source : Haier

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