Skip to main content

Washing machine 31020841 - HW80-BP14357TUFR

Model 31020841HW80BP14357TUFR · GTIN 6921081515952Available in 🇫🇷
Official source · Haier No safety recall in force

Everything to use, troubleshoot and repair your washing machine Haier 31020841HW80BP14357TUFR: its user manual to view, its durability index, compatible spare parts, fixes for common faults, and answers to common questions about this model.

8.9/10Durability score
Technologie de convertisseurOui
Fenêtre transparente pour le contrôle de la cuissonOui
Durée du cycle (max)228 min
Classe d'efficacité énergétiqueA
Hauteur du colis890 mm
Ouverture de la porteOuverture latérale

Repair help

The most common problems, and the best answer we have for each. Every answer states how closely it applies to your appliance.

  • My washing machine won't start — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • What does the error code on my washing machine mean?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • My washing machine no longer drains — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • My washing machine is noisy — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
See all help (6 problems)
  • My washing machine trips the breaker — what can I do?

    The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : Spareka
  • My washing machine smells bad — what can I do?

    The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : Spareka

Tutorials and guides

Answers taken from tutorials published by repair specialists. They cover this family of appliances, not this exact model — but the parts they name are the ones the manufacturer declared for it.

Tutorials published by spare-part specialists. Unless stated otherwise, they show the operation on an appliance of the same family — not on your exact model.

  • General guide

    Machine à laver pleine d’eau ? 4 méthodes pour la vider rapidement !

    Filmed on another model: locations and fixings may differ.

    Spareka
  • General guide

    Indice de Réparabilité lave linge Loi anti-gaspillage - Les machines a laver les plus réparables

    Filmed on another model: locations and fixings may differ.

    Spareka
  • General guide

    Comment nettoyer le système TwinDos de votre lave-linge Miele ?

    Filmed on another model: locations and fixings may differ.

    Miele France
  • General guide

    Comment mettre à niveau et surélever un lave-linge Siemens ?

    Filmed on another model: locations and fixings may differ.

    Siemens Home France, Belgique / België, Nederland
  • General guide

    Porte de lave-linge bloquée ? Voici quelques astuces simples pour l'ouvrir sans la casser !

    Filmed on another model: locations and fixings may differ.

    Sogedis
  • General guide

    Installation d'un lave-linge ou d'un lave-vaisselle pose libre | Siemens Home Belgique

    Filmed on another model: locations and fixings may differ.

    Siemens Home France, Belgique / België, Nederland

What we know about this model

How energy-efficient is the Haier Lave-linge 31020841 - HW80-BP14357TUFR?
The Haier Lave-linge 31020841 - HW80-BP14357TUFR has an energy efficiency rating of A.
Where can I view the manual for the Haier Lave-linge 31020841 - HW80-BP14357TUFR?
Yes — the official product fiche and user manual and technical datasheet and manufacturer documentation in French can be viewed near the top of this page, under “Manuals & guides”.

Ask the community

Describe your problem, get an answer for your model, and say whether the solution worked.

No questions yet

Having trouble with this model? Ask the community.

Maintaining your appliance

The regular habits that prevent breakdowns and extend your appliance’s life. Each tip shows how often to do it; those marked “For this model” are specific to your appliance, the rest apply to the whole family.

  • Leave the door ajarAfter each use

    After each cycle, leave the door and detergent drawer slightly open for a few hours. The drum dries out, and mildew smells and residue on the seal never get a chance to build up.

  • Clean the detergent drawerMonthly

    Pull out the drawer and rinse it under hot water once a month to dissolve caked detergent and softener. An old toothbrush clears deposits inside the housing.

  • Clean the drain filterMonthly

    Behind a hatch at the bottom of the front panel, the filter traps buttons, coins and lint. Empty it over a bowl once a month: a clogged filter is the number-one cause of a machine that no longer drains.

  • Run an empty 90 °C washMonthly

    Once a month, run a hot empty cycle (90 °C or a maintenance program), with no detergent or a little citric acid. It degreases the drum and heating element and prevents the biofilms behind bad smells.

  • Descale according to water hardnessEvery 3 months

    In hard-water areas, descale every three months with citric acid or a dedicated product. Limescale builds up on the heating element and stretches heating times until it fails.

Manuals & guides

Manufacturer source · Source : Haier

Spare parts & repairs

Part numbers collected from the manufacturer or its distributor, with their price and their position on the exploded view. Each link goes straight to the part.

Keep&Repair does not sell any part. The listings below link out to third-party sellers.

118 parts
  • 0020207796 - Couvercle De Siphon D'Adoucisseur D'EauListed by the manufacturer
    70024412Available from Haier · €9.18Availability checked on 26 August 2026
  • 001A6645007 - Collier De CâbleListed by the manufacturer
    70033377Available from Haier · €41.96Availability checked on 26 August 2026
  • 0020301565A - Courroie D'EntraînementListed by the manufacturer
    70024442Available from Haier · €16.87Availability checked on 26 August 2026
  • 0020301793A - Tuyau De Pompe De Vidange De TambourListed by the manufacturer
    49126305Available from Haier · €22.67Availability checked on 26 August 2026
  • 0020600460 - VisListed by the manufacturer
    49055887Available from Haier · €10.32Availability checked on 26 August 2026
  • 49055887 - VisListed by the manufacturer
    0020600460Available from Haier · €10.32Availability checked on 26 August 2026
  • 0024000128RB - Coupleur De PorteListed by the manufacturer
    70034921Available from Haier · €16.87Availability checked on 26 August 2026
  • 0020400432 - Support D'Élément De ChauffageListed by the manufacturer
    49050499Available from Haier · €13.79Availability checked on 26 August 2026

Durability index

Durability index (FR)

Since 2025, the durability index replaces the repairability index for televisions and washing machines. It adds reliability — how well the product withstands use — to ease of repair alone.

Indice de durabilité: 8.9 out of 10
Repairability9.4/10
Reliability8.4/10

Usage counter : 2

Official public data · Source : data.gouv.fr

Publisher : HAIER FRANCESource updated on 30 April 2026Dataset : data.gouv.fr — Indice de durabilité — Lave-linge (Licence Ouverte 2.0)See the official scoring breakdown

What owners say

No owner feedback yet

Do you use this product? Your experience can help others make it last.

Be the first owner to share your experience

Product details

Design
Technologie de convertisseur
Oui
Fenêtre transparente pour le contrôle de la cuisson
Oui
Ouverture de la porte
Ouverture latérale
Type de commande
Rotatif, Tactile
Type de chargement
Charge avant
Matériau du tambour
Acier inoxydable
Panneaux personnalisés prêt à l'emploi
Non
Volume du tambour
52 L
Couleur de panneau de commande
Noir
Écran integré
Oui
Pays d'origine
Chine
Emplacement charnière de porte
Gauche
Placement de l'appareil
Pose libre
Couleur de la porte
Noir
Couleur du produit
Blanc
Couleur de la poignée de porte
Noir
représentation / réalisation
Durée du cycle (max)
228 min
Nombre de programmes de lavage
15
Apps de contrôle prises en charge
hOn
Capacité nominale
8 kg
Fonction AquaStop
Non
Niveau sonore (essorage)
72 dB
Départ différé
24 h
Vitesse d'essorage maximale
1400 tr/min
Contrôlé par Wi-Fi
Oui
Programmes de lavage
Vapeur
Classe d'efficacité d'essorage
B
Bluetooth
Oui
Classe d'émission sonore
A
Minuterie, départ différé
Oui
Puissance
Classe d'efficacité énergétique
A
Consommation d'énergie par lavage
0,42 kWh
Plage d’efficacité énergétique
A à G
Consommation d'eau par cycle
40 L
Consommation d'énergie pour 100 cycles
42 kWh
Tension d'entrée AC
220-240 V
Informations sur l'emballage
Hauteur du colis
890 mm
Profondeur du colis
545 mm
Poids du paquet
60 kg
Poids et dimensions
Largeur
600 mm
Hauteur
850 mm
Profondeur
470 mm
Poids
58 kg
Ergonomie
Système de dosage automatique
Non
Sécurité enfant
Oui
Indication du temps restant
Oui
Manufacturer source · Source : Haier

Share or email this page

Get the manual and the parts list by email, to have them next to the appliance.

We do not store your address and will not send you anything else. An anonymous counter only prevents bulk sending.