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Washing machine BT38039Q

Model BT38039Q · GTIN 3660767998674Available in 🇬🇧 🇫🇷 EU
Official source · Brandt No safety recall in force

Everything to use, troubleshoot and repair your washing machine Brandt BT38039Q: its official documentation to view, its repairability index, compatible spare parts, fixes for common faults, and answers to common questions about this model.

9.0/10Repairability score
Classe énergieA
Échelle de classesA–G
Garantie fournisseur0 mois
Hauteur88 cm
Largeur40 cm
Profondeur61 cm

Repair help

The most common problems, and the best answer we have for each. Every answer states how closely it applies to your appliance.

  • My washing machine no longer heats — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • My washing machine is leaking — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • My washing machine won't start — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • What does the error code on my washing machine mean?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
See all help (8 problems)
  • My washing machine no longer drains — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • My washing machine is noisy — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • My washing machine trips the breaker — what can I do?

    The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : Spareka
  • My washing machine smells bad — what can I do?

    The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : Spareka

Tutorials and guides

Answers taken from tutorials published by repair specialists. They cover this family of appliances, not this exact model — but the parts they name are the ones the manufacturer declared for it.

Tutorials published by spare-part specialists. Unless stated otherwise, they show the operation on an appliance of the same family — not on your exact model.

  • Part: Assemblage verrouillage porte

    Comment changer le verrou de porte sur mon lave-linge Hotpoint Ariston Aqualtis ?

    Filmed on another model: locations and fixings may differ.

    SOS Accessoire
  • Part: Carte électronique de puissance

    Comment remplacer la carte électronique d'un lave-linge ?

    Filmed on another model: locations and fixings may differ.

    SOS Accessoire
  • Part: Pompes

    Comment changer la pompe de vidange sur un lave linge TOP

    Filmed on another model: locations and fixings may differ.

    Spareka
  • Part: Tambour de lavage (dont croisillon et roulements)

    Beko | Comment nettoyer le tambour de mon lave linge ?

    Filmed on another model: locations and fixings may differ.

    Beko France
  • Part: Tambour de lavage (dont croisillon et roulements)

    Comment remplacer les roulements ou paliers sur ma machine à laver Electrolux ?

    Filmed on another model: locations and fixings may differ.

    SOS Accessoire
  • Part: Amortisseurs et ressorts

    Comment changer le ressort de cuve sur une machine à laver LG DirectDrive ?

    Filmed on another model: locations and fixings may differ.

    Spareka

What we know about this model

What is the noise level of the Brandt BT38039Q?
The Brandt BT38039Q has a measured noise level of 78 dB.
Can I get spare parts for the Brandt BT38039Q?
15 spare parts are listed for the Brandt BT38039Q. You'll find them in the “Spare parts & repairs” section below, where availability is stated part by part.
Is the Brandt BT38039Q easy to repair?
The Brandt BT38039Q scores 9.0/10 on the French repairability index (FR), which makes it very easy to repair — with strong marks for ease of disassembly (9.1/10) and spare-parts availability (10.0/10). See “How repairable is it?” for the full breakdown.
Which languages is the Brandt BT38039Q manual available in?
The documentation for the Brandt BT38039Q is available in French 🇫🇷, English 🇬🇧, EU.

Ask the community

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Maintaining your appliance

The regular habits that prevent breakdowns and extend your appliance’s life. Each tip shows how often to do it; those marked “For this model” are specific to your appliance, the rest apply to the whole family.

  • Leave the door ajarAfter each use

    After each cycle, leave the door and detergent drawer slightly open for a few hours. The drum dries out, and mildew smells and residue on the seal never get a chance to build up.

  • Wipe the door sealAfter each useFor this model

    Run a dry cloth through the folds of the rubber gasket and clear out hair, coins and detergent residue. This is where water sits and where the seal eventually cracks or grows mould.

  • Clean the detergent drawerMonthly

    Pull out the drawer and rinse it under hot water once a month to dissolve caked detergent and softener. An old toothbrush clears deposits inside the housing.

  • Clean the drain filterMonthly

    Behind a hatch at the bottom of the front panel, the filter traps buttons, coins and lint. Empty it over a bowl once a month: a clogged filter is the number-one cause of a machine that no longer drains.

  • Run an empty 90 °C washMonthly

    Once a month, run a hot empty cycle (90 °C or a maintenance program), with no detergent or a little citric acid. It degreases the drum and heating element and prevents the biofilms behind bad smells.

  • Descale according to water hardnessEvery 3 months

    In hard-water areas, descale every three months with citric acid or a dedicated product. Limescale builds up on the heating element and stretches heating times until it fails.

Manuals & guides

Manufacturer source · Source : Brandt

Spare parts & repairs

Part numbers collected from the manufacturer or its distributor, with their price and their position on the exploded view. Each link goes straight to the part.

Keep&Repair does not sell any part. The listings below link out to third-party sellers.

58 parts
  • Boite a produitsListed by the manufacturer1
    AS0074659Available from Brandt · €24.80Availability checked on 26 August 2026
  • Pompe vidangeListed by the manufacturer10
    AS0074689Available from Brandt · €32.20Availability checked on 26 August 2026
  • Pied reglableListed by the manufacturer11
    AS0081153Available from Brandt · €22.80Availability checked on 26 August 2026
  • FilerieListed by the manufacturer13
    AS0082070Available from Brandt · €89.50Availability checked on 26 August 2026
  • Anti parasite filtreListed by the manufacturer14
    AS0059355Available from Brandt · €11.30Availability checked on 26 August 2026
  • Panneau arriereListed by the manufacturer15
    AS0074709Available from Brandt · €60.50Availability checked on 26 August 2026
  • Filtre moteurListed by the manufacturer17
    AS0080753Available from Brandt · €43.60Availability checked on 26 August 2026
  • Tuyau vidangeListed by the manufacturer18
    AS0071217Available from Brandt · €12.60Availability checked on 26 August 2026

Buy the part

Manufacturer resources

Entry points declared by the manufacturer in public data. These are not documents: they lead to a site where you still have to look up this model to find a part or get support.

How repairable is it?

Indice de réparabilité (FR)

The repairability index rates from 0 to 10 how easy a product is to repair: access to documentation, ease of disassembly, and the availability and price of spare parts. The higher the score, the simpler and cheaper the product is to keep running.

9.0/10
Repairability score
Documentation8.5/10
Ease of disassembly9.1/10
Spare parts10.0/10
Spare parts price8.5/10
Official public data · Source : data.gouv.fr

Publisher : BrandtSource updated on 22 May 2025Dataset : data.gouv.fr — Indice de réparabilité (Licence Ouverte 2.0)See the official scoring breakdown

What owners say

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Product details

Étiquette énergie (EPREL)
Classe énergie
A
Échelle de classes
A–G
Garantie fournisseur
0 mois
Hauteur
88 cm
Largeur
40 cm
Profondeur
61 cm
Niveau sonore
78 dB
Classe sonore
C
Consommation, 100 cycles
47 kWh
Consommation d'eau
48 L/cycle
Capacité
8 couverts
Classe d'essorage
B
Official public data · Source : European Commission — EPREL

Specifications declared by the supplier and published in the European energy labelling registry.Registration : EPREL 1889727Registry : EPREL — European Commission (Regulation (EU) 2017/1369)

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