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Washing machine 31020500 - HW85-BPD13386U-S

Model 31020500HW85BPD13386US · GTIN 6921081506929Available in 🇫🇷
Official source · Haier No safety recall in force

Everything to use, troubleshoot and repair your washing machine Haier 31020500HW85BPD13386US: its user manual to view, its durability index, compatible spare parts, fixes for common faults, and answers to common questions about this model.

9.0/10Durability score
Emplacement charnière de porteHaut
Vitesse d'essorage maximale1300 tr/min
Programmes de lavageVapeur
Classe d'efficacité énergétiqueA
Largeur du colis478 mm
Type de commandeTactile

Repair help

The most common problems, and the best answer we have for each. Every answer states how closely it applies to your appliance.

  • My washing machine won't start — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • What does the error code on my washing machine mean?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • My washing machine no longer drains — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • My washing machine is noisy — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
See all help (6 problems)
  • My washing machine trips the breaker — what can I do?

    The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : Spareka
  • My washing machine smells bad — what can I do?

    The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : Spareka

Tutorials and guides

Answers taken from tutorials published by repair specialists. They cover this family of appliances, not this exact model — but the parts they name are the ones the manufacturer declared for it.

Tutorials published by spare-part specialists. Unless stated otherwise, they show the operation on an appliance of the same family — not on your exact model.

  • General guide

    Machine à laver pleine d’eau ? 4 méthodes pour la vider rapidement !

    Filmed on another model: locations and fixings may differ.

    Spareka
  • General guide

    Indice de Réparabilité lave linge Loi anti-gaspillage - Les machines a laver les plus réparables

    Filmed on another model: locations and fixings may differ.

    Spareka
  • General guide

    Comment nettoyer le système TwinDos de votre lave-linge Miele ?

    Filmed on another model: locations and fixings may differ.

    Miele France
  • General guide

    Comment mettre à niveau et surélever un lave-linge Siemens ?

    Filmed on another model: locations and fixings may differ.

    Siemens Home France, Belgique / België, Nederland
  • General guide

    Porte de lave-linge bloquée ? Voici quelques astuces simples pour l'ouvrir sans la casser !

    Filmed on another model: locations and fixings may differ.

    Sogedis
  • General guide

    Installation d'un lave-linge ou d'un lave-vaisselle pose libre | Siemens Home Belgique

    Filmed on another model: locations and fixings may differ.

    Siemens Home France, Belgique / België, Nederland

What we know about this model

What is the energy efficiency class of the Haier Lave-linge 31020500 - HW85-BPD13386U-S?
The Haier Lave-linge 31020500 - HW85-BPD13386U-S has an energy efficiency rating of A.
What is the repairability score of the Haier Lave-linge 31020500 - HW85-BPD13386U-S?
The Haier Lave-linge 31020500 - HW85-BPD13386U-S scores 9.0/10 on the French repairability index (FR), which makes it very easy to repair — with strong marks for ease of disassembly (9.3/10) and spare-parts availability (9.6/10). See “How repairable is it?” for the full breakdown.
Where can I view the manual for the Haier Lave-linge 31020500 - HW85-BPD13386U-S?
Yes — the official manufacturer documentation and user manual and product fiche and technical datasheet in French can be viewed near the top of this page, under “Manuals & guides”.

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Maintaining your appliance

The regular habits that prevent breakdowns and extend your appliance’s life. Each tip shows how often to do it; those marked “For this model” are specific to your appliance, the rest apply to the whole family.

  • Leave the door ajarAfter each use

    After each cycle, leave the door and detergent drawer slightly open for a few hours. The drum dries out, and mildew smells and residue on the seal never get a chance to build up.

  • Clean the detergent drawerMonthly

    Pull out the drawer and rinse it under hot water once a month to dissolve caked detergent and softener. An old toothbrush clears deposits inside the housing.

  • Clean the drain filterMonthly

    Behind a hatch at the bottom of the front panel, the filter traps buttons, coins and lint. Empty it over a bowl once a month: a clogged filter is the number-one cause of a machine that no longer drains.

  • Run an empty 90 °C washMonthly

    Once a month, run a hot empty cycle (90 °C or a maintenance program), with no detergent or a little citric acid. It degreases the drum and heating element and prevents the biofilms behind bad smells.

  • Descale according to water hardnessEvery 3 months

    In hard-water areas, descale every three months with citric acid or a dedicated product. Limescale builds up on the heating element and stretches heating times until it fails.

Manuals & guides

Manufacturer source · Source : Haier

Spare parts & repairs

Part numbers collected from the manufacturer or its distributor, with their price and their position on the exploded view. Each link goes straight to the part.

Keep&Repair does not sell any part. The listings below link out to third-party sellers.

100 parts
  • 0020207667AA - Couvercle Décoratif - DroitListed by the manufacturer
    70049494Available from Haier · €5.83Availability checked on 26 August 2026
  • 0020210464 - Tuyau De VidangeListed by the manufacturer
    70051715Available from Haier · €29.47Availability checked on 26 August 2026
  • 0020301896 - Tube D'ÉventListed by the manufacturer
    70049507Available from Haier · €21.47Availability checked on 26 August 2026
  • 0030102142 - Charnière De PorteListed by the manufacturer
    70049542Available from Haier · €16.26Availability checked on 26 August 2026
  • 0024000500 - MicrorupteurListed by the manufacturer
    70049538Available from Haier · €54.15Availability checked on 26 August 2026
  • 0024000705A - RotorListed by the manufacturer
    70049523Available from Haier · €21.05Availability checked on 26 August 2026
  • 0020206469 - Pale De PompeListed by the manufacturer
    70049484Available from Haier · €16.10Availability checked on 26 August 2026
  • 0020207793 - Bague De Fixation Arrière De Tambour ExtérieurListed by the manufacturer
    70049497Available from Haier · €15.13Availability checked on 26 August 2026

Durability index

Durability index (FR)

Since 2025, the durability index replaces the repairability index for televisions and washing machines. It adds reliability — how well the product withstands use — to ease of repair alone.

Indice de durabilité: 9.0 out of 10
Repairability9.5/10
Reliability8.5/10

Usage counter : 2

Repairability score breakdown
Documentation9.6/10
Disassembly9.3/10
Spare parts9.6/10
Spare parts price9.0/10
Official public data · Source : data.gouv.fr

Publisher : HAIER FRANCESource updated on 30 September 2024Dataset : data.gouv.fr — Indice de réparabilité (Licence Ouverte 2.0)See the official scoring breakdown

Official public data · Source : data.gouv.fr

Publisher : HAIER FRANCESource updated on 30 April 2026Dataset : data.gouv.fr — Indice de durabilité — Lave-linge (Licence Ouverte 2.0)See the official scoring breakdown

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Product details

Design
Emplacement charnière de porte
Haut
Type de commande
Tactile
Type de chargement
Charge par dessus
Couleur de la porte
Blanc
Placement de l'appareil
Pose libre
Ouverture de la porte
Ouverture par le haut
Couleur du produit
Blanc
Matériau du tambour
Acier inoxydable
Écran integré
Oui
Volume du tambour
54 L
Technologie de convertisseur
Oui
Type de tambour
Tambour à coussins
Type d'écran
LCD
Pays d'origine
Chine
représentation / réalisation
Vitesse d'essorage maximale
1300 tr/min
Programmes de lavage
Vapeur
Capacité nominale
8,5 kg
Durée du cycle (max)
228 min
Nombre de programmes de lavage
9
Bluetooth
Oui
Classe d'efficacité d'essorage
B
Contrôlé par Wi-Fi
Oui
Classe d'émission sonore
C
Apps de contrôle prises en charge
hOn
Minuterie, départ différé
Oui
Niveau sonore (essorage)
72 dB
Départ différé
24 h
Puissance
Classe d'efficacité énergétique
A
Plage d’efficacité énergétique
A à G
Consommation d'eau par cycle
44 L
Consommation d'énergie pour 100 cycles
49 kWh
Tension d'entrée AC
220-240 V
Informations sur l'emballage
Largeur du colis
478 mm
Hauteur du colis
1042 mm
Profondeur du colis
708 mm
Poids du paquet
78 kg
Poids et dimensions
Poids
70 kg
Profondeur
640 mm
Largeur
400 mm
Hauteur
930 mm
Ergonomie
Indication du temps restant
Oui
Système de dosage automatique
Oui
Caractéristiques spéciales
Technologies Haier (soins du linge)
Anti-Bacterial Treatment
Manufacturer source · Source : Haier

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