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Washing machine 31020681 - HW90-B14387TU-FR

Model 31020681HW90B14387TUFR · GTIN 6921081514344Available in 🇫🇷
Official source · Haier No safety recall in force

Everything to use, troubleshoot and repair your washing machine Haier 31020681HW90B14387TUFR: its user manual to view, its durability index, compatible spare parts, fixes for common faults, and answers to common questions about this model.

9.3/10Durability score
Type de commandeRotatif, Tactile
Classe d'efficacité d'essorageB
BluetoothOui
Tension d'entrée AC220-240 V
Panneaux personnalisés prêt à l'emploiNon
Capacité nominale9 kg

Repair help

The most common problems, and the best answer we have for each. Every answer states how closely it applies to your appliance.

  • My washing machine won't start — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • What does the error code on my washing machine mean?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • My washing machine no longer drains — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • My washing machine is noisy — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
See all help (6 problems)
  • My washing machine trips the breaker — what can I do?

    The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : Spareka
  • My washing machine smells bad — what can I do?

    The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : Spareka

Tutorials and guides

Answers taken from tutorials published by repair specialists. They cover this family of appliances, not this exact model — but the parts they name are the ones the manufacturer declared for it.

Tutorials published by spare-part specialists. Unless stated otherwise, they show the operation on an appliance of the same family — not on your exact model.

  • General guide

    Machine à laver pleine d’eau ? 4 méthodes pour la vider rapidement !

    Filmed on another model: locations and fixings may differ.

    Spareka
  • General guide

    Indice de Réparabilité lave linge Loi anti-gaspillage - Les machines a laver les plus réparables

    Filmed on another model: locations and fixings may differ.

    Spareka
  • General guide

    Comment nettoyer le système TwinDos de votre lave-linge Miele ?

    Filmed on another model: locations and fixings may differ.

    Miele France
  • General guide

    Comment mettre à niveau et surélever un lave-linge Siemens ?

    Filmed on another model: locations and fixings may differ.

    Siemens Home France, Belgique / België, Nederland
  • General guide

    Porte de lave-linge bloquée ? Voici quelques astuces simples pour l'ouvrir sans la casser !

    Filmed on another model: locations and fixings may differ.

    Sogedis
  • General guide

    Installation d'un lave-linge ou d'un lave-vaisselle pose libre | Siemens Home Belgique

    Filmed on another model: locations and fixings may differ.

    Siemens Home France, Belgique / België, Nederland

What we know about this model

Is there a user manual available for the Haier Lave-linge 31020681 - HW90-B14387TU-FR?
Yes — the official product fiche and user manual and manufacturer documentation and technical datasheet in French can be viewed near the top of this page, under “Manuals & guides”.
How energy-efficient is the Haier Lave-linge 31020681 - HW90-B14387TU-FR?
The Haier Lave-linge 31020681 - HW90-B14387TU-FR has an energy efficiency rating of B.

Ask the community

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Maintaining your appliance

The regular habits that prevent breakdowns and extend your appliance’s life. Each tip shows how often to do it; those marked “For this model” are specific to your appliance, the rest apply to the whole family.

  • Leave the door ajarAfter each use

    After each cycle, leave the door and detergent drawer slightly open for a few hours. The drum dries out, and mildew smells and residue on the seal never get a chance to build up.

  • Clean the detergent drawerMonthly

    Pull out the drawer and rinse it under hot water once a month to dissolve caked detergent and softener. An old toothbrush clears deposits inside the housing.

  • Clean the drain filterMonthly

    Behind a hatch at the bottom of the front panel, the filter traps buttons, coins and lint. Empty it over a bowl once a month: a clogged filter is the number-one cause of a machine that no longer drains.

  • Run an empty 90 °C washMonthly

    Once a month, run a hot empty cycle (90 °C or a maintenance program), with no detergent or a little citric acid. It degreases the drum and heating element and prevents the biofilms behind bad smells.

  • Descale according to water hardnessEvery 3 months

    In hard-water areas, descale every three months with citric acid or a dedicated product. Limescale builds up on the heating element and stretches heating times until it fails.

Manuals & guides

Manufacturer source · Source : Haier

Spare parts & repairs

Part numbers collected from the manufacturer or its distributor, with their price and their position on the exploded view. Each link goes straight to the part.

Keep&Repair does not sell any part. The listings below link out to third-party sellers.

130 parts
  • 0020600086A - Collier De TuyauListed by the manufacturer
    49047252Available from Haier · €13.80Availability checked on 26 August 2026
  • 0024000247KC - Filtre AntiparasiteListed by the manufacturer
    49130100Available from Haier · €29.35Availability checked on 26 August 2026
  • 00330812017C - Boulon De ContrepoidsListed by the manufacturer
    49124596Available from Haier · €15.49Availability checked on 26 August 2026
  • 0020205405 - ClipListed by the manufacturer
    49049787Available from Haier · €17.25Availability checked on 26 August 2026
  • 0020810646G - Tube De DéchargeListed by the manufacturer
    70066379Available from Haier · €24.77Availability checked on 26 August 2026
  • 0020209073 - Collier De CâbleListed by the manufacturer
    70048569Available from Haier · €10.32Availability checked on 26 August 2026
  • 0020600439A - Bague De Serrage Arrière Du Joint De PorteListed by the manufacturer
    49124576Available from Haier · €13.79Availability checked on 26 August 2026
  • 0020812615K - Récipient D'EauListed by the manufacturer
    70078902Available from Haier · €53.18Availability checked on 26 August 2026

Durability index

Durability index (FR)

Since 2025, the durability index replaces the repairability index for televisions and washing machines. It adds reliability — how well the product withstands use — to ease of repair alone.

Indice de durabilité: 9.3 out of 10
Repairability9.7/10
Reliability9.0/10

Usage counter : 2

Official public data · Source : data.gouv.fr

Publisher : HAIER FRANCESource updated on 30 April 2026Dataset : data.gouv.fr — Indice de durabilité — Lave-linge (Licence Ouverte 2.0)See the official scoring breakdown

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Product details

Design
Type de commande
Rotatif, Tactile
Panneaux personnalisés prêt à l'emploi
Non
Placement de l'appareil
Pose libre
Couleur de la poignée de porte
Noir
Type de chargement
Charge avant
Volume du tambour
55 L
Emplacement charnière de porte
Gauche
Écran integré
Oui
Couleur du produit
Blanc
Pays d'origine
Chine
Ouverture de la porte
Ouverture latérale
Couleur de la porte
Noir
Matériau du tambour
Acier inoxydable
représentation / réalisation
Classe d'efficacité d'essorage
B
Bluetooth
Oui
Capacité nominale
9 kg
Fonction AquaStop
Non
Départ différé
24 h
Durée du cycle (max)
228 min
Nombre de programmes de lavage
14
Apps de contrôle prises en charge
hOn
Vitesse d'essorage maximale
1400 tr/min
Contrôlé par Wi-Fi
Oui
Programmes de lavage
Couleur, Coton, Cottons 20°C, délicat/soie, Eco 40-60°C, Mix, Quick 15min, Vapeur, Synthétiques
Classe d'émission sonore
A
Niveau sonore (essorage)
70 dB
Minuterie, départ différé
Oui
Puissance
Tension d'entrée AC
220-240 V
Consommation d'énergie par lavage
0,37 kWh
Plage d’efficacité énergétique
A à G
Classe d'efficacité énergétique
A
Consommation d'eau par cycle
42 L
Consommation d'énergie pour 100 cycles
37 kWh
Informations sur l'emballage
Poids du paquet
70 kg
Largeur du colis
649 mm
Profondeur du colis
578 mm
Hauteur du colis
890 mm
Poids et dimensions
Largeur
600 mm
Profondeur
500 mm
Hauteur
850 mm
Poids
67 kg
Ergonomie
Sécurité enfant
Oui
Système de dosage automatique
Non
Indication du temps restant
Oui
Manufacturer source · Source : Haier

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