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Washing machine X5 HW100BP14357EUFR

Model 31021382HW100BP14357EUFR · GTIN 6921081526422Available in 🇫🇷
Official source · Haier No safety recall in force

Everything to use, troubleshoot and repair your washing machine Haier 31021382HW100BP14357EUFR: its user manual to view, its durability index, fixes for common faults, and answers to common questions about this model.

9.2/10Durability score
Couleur du produitBlanc
Couleur de la poignée de porteNoir
Départ différé24 h
Indication du temps restantOui
Hauteur850 mm
Panneaux personnalisés prêt à l'emploiNon

Repair help

The most common problems, and the best answer we have for each. Every answer states how closely it applies to your appliance.

  • My washing machine won't start — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • What does the error code on my washing machine mean?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • My washing machine no longer drains — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • My washing machine is noisy — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
See all help (6 problems)
  • My washing machine trips the breaker — what can I do?

    The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : Spareka
  • My washing machine smells bad — what can I do?

    The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : Spareka

Tutorials and guides

Answers taken from tutorials published by repair specialists. They cover this family of appliances, not this exact model — but the parts they name are the ones the manufacturer declared for it.

Tutorials published by spare-part specialists. Unless stated otherwise, they show the operation on an appliance of the same family — not on your exact model.

  • General guide

    Machine à laver pleine d’eau ? 4 méthodes pour la vider rapidement !

    Filmed on another model: locations and fixings may differ.

    Spareka
  • General guide

    Indice de Réparabilité lave linge Loi anti-gaspillage - Les machines a laver les plus réparables

    Filmed on another model: locations and fixings may differ.

    Spareka
  • General guide

    Comment nettoyer le système TwinDos de votre lave-linge Miele ?

    Filmed on another model: locations and fixings may differ.

    Miele France
  • General guide

    Comment mettre à niveau et surélever un lave-linge Siemens ?

    Filmed on another model: locations and fixings may differ.

    Siemens Home France, Belgique / België, Nederland
  • General guide

    Porte de lave-linge bloquée ? Voici quelques astuces simples pour l'ouvrir sans la casser !

    Filmed on another model: locations and fixings may differ.

    Sogedis
  • General guide

    Installation d'un lave-linge ou d'un lave-vaisselle pose libre | Siemens Home Belgique

    Filmed on another model: locations and fixings may differ.

    Siemens Home France, Belgique / België, Nederland

What we know about this model

How energy-efficient is the Haier Lave-linge 31021382 - HW100BP14357EUFR?
The Haier Lave-linge 31021382 - HW100BP14357EUFR has an energy efficiency rating of A.
How do I get the Haier Lave-linge 31021382 - HW100BP14357EUFR manual?
Yes — the official manufacturer documentation and product fiche and product leaflet and user manual in French can be viewed near the top of this page, under “Manuals & guides”.

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Maintaining your appliance

The regular habits that prevent breakdowns and extend your appliance’s life. Each tip shows how often to do it; those marked “For this model” are specific to your appliance, the rest apply to the whole family.

  • Leave the door ajarAfter each use

    After each cycle, leave the door and detergent drawer slightly open for a few hours. The drum dries out, and mildew smells and residue on the seal never get a chance to build up.

  • Clean the detergent drawerMonthly

    Pull out the drawer and rinse it under hot water once a month to dissolve caked detergent and softener. An old toothbrush clears deposits inside the housing.

  • Clean the drain filterMonthly

    Behind a hatch at the bottom of the front panel, the filter traps buttons, coins and lint. Empty it over a bowl once a month: a clogged filter is the number-one cause of a machine that no longer drains.

  • Run an empty 90 °C washMonthly

    Once a month, run a hot empty cycle (90 °C or a maintenance program), with no detergent or a little citric acid. It degreases the drum and heating element and prevents the biofilms behind bad smells.

  • Descale according to water hardnessEvery 3 months

    In hard-water areas, descale every three months with citric acid or a dedicated product. Limescale builds up on the heating element and stretches heating times until it fails.

Manuals & guides

Manufacturer source · Source : Haier

Spare parts & repairs

No spare part listed

We do not have verified information for this model yet.

Durability index

Durability index (FR)

Since 2025, the durability index replaces the repairability index for televisions and washing machines. It adds reliability — how well the product withstands use — to ease of repair alone.

Indice de durabilité: 9.2 out of 10
Repairability9.6/10
Reliability8.7/10

Usage counter : 2

Official public data · Source : data.gouv.fr

Publisher : HAIER FRANCESource updated on 30 April 2026Dataset : data.gouv.fr — Indice de durabilité — Lave-linge (Licence Ouverte 2.0)See the official scoring breakdown

What owners say

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Product details

Design
Couleur du produit
Blanc
Couleur de la poignée de porte
Noir
Panneaux personnalisés prêt à l'emploi
Non
Volume du tambour
63 L
Technologie de convertisseur
Oui
Fenêtre transparente pour le contrôle de la cuisson
Oui
Écran integré
Oui
Type de commande
Rotatif, Tactile
Couleur de panneau de commande
Noir
Emplacement charnière de porte
Gauche
Ouverture de la porte
Ouverture latérale
Placement de l'appareil
Pose libre
Couleur de la porte
Noir
Type de chargement
Charge avant
Matériau du tambour
Acier inoxydable
représentation / réalisation
Départ différé
24 h
Durée du cycle (max)
238 min
Programmes de lavage
Mix, Coton, Synthétiques, délicat/soie, Rapide, Cottons 20°C, Eco 40-60°C
Capacité nominale
10 kg
Fonction AquaStop
Non
Vitesse d'essorage maximale
1400 tr/min
Fonction vapeur
Oui
Classe d'efficacité d'essorage
B
Contrôlé par Wi-Fi
Oui
Nombre de programmes de lavage
15
Bluetooth
Oui
Classe d'émission sonore
A
Apps de contrôle prises en charge
hOn
Niveau sonore (essorage)
72 dB
Minuterie, départ différé
Oui
Ergonomie
Indication du temps restant
Oui
Sécurité enfant
Oui
Système de dosage automatique
Non
Poids et dimensions
Hauteur
850 mm
Poids
65 kg
Largeur
595 mm
Profondeur
559 mm
Caractéristiques spéciales
Technologies Haier (soins du linge)
IA intelligente, Smart Dual Spray, hOn App
Puissance
Plage d’efficacité énergétique
A à G
Classe d'efficacité énergétique
A
Consommation d'énergie pour 100 cycles
31 kWh
Consommation d'énergie par lavage
0,31 kWh
Consommation d'eau par cycle
44 L
Tension d'entrée AC
220-240 V
Informations sur l'emballage
Largeur du colis
650 mm
Profondeur du colis
636 mm
Hauteur du colis
890 mm
Poids du paquet
68 kg
Manufacturer source · Source : Haier

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