Washing machine 31020817 - HW100-BD14387UFR
Everything to use, troubleshoot and repair your washing machine Haier 31020817HW100BD14387UFR: its user manual to view, its durability index, compatible spare parts, fixes for common faults, and answers to common questions about this model.
9.3/10Durability score| Type de chargement | Charge avant |
|---|---|
| Couleur de la poignée de porte | Noir |
| Minuterie, départ différé | Oui |
| Indication du temps restant | Oui |
| Hauteur | 850 mm |
| Couleur du produit | Blanc |
Repair help
The most common problems, and the best answer we have for each. Every answer states how closely it applies to your appliance.
My washing machine won't start — what can I do?
The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer
Repair tutorial · Source : SOS AccessoireWhat does the error code on my washing machine mean?
The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer
Repair tutorial · Source : SOS AccessoireMy washing machine no longer drains — what can I do?
The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer
Repair tutorial · Source : SOS AccessoireMy washing machine is noisy — what can I do?
The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer
Repair tutorial · Source : SOS Accessoire
See all help (6 problems)
My washing machine trips the breaker — what can I do?
The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer
Repair tutorial · Source : SparekaMy washing machine smells bad — what can I do?
The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer
Repair tutorial · Source : Spareka
Tutorials and guides
Answers taken from tutorials published by repair specialists. They cover this family of appliances, not this exact model — but the parts they name are the ones the manufacturer declared for it.
Tutorials published by spare-part specialists. Unless stated otherwise, they show the operation on an appliance of the same family — not on your exact model.
- General guide
Machine à laver pleine d’eau ? 4 méthodes pour la vider rapidement !
Filmed on another model: locations and fixings may differ.
Spareka - General guide
Indice de Réparabilité lave linge Loi anti-gaspillage - Les machines a laver les plus réparables
Filmed on another model: locations and fixings may differ.
Spareka - General guide
Comment nettoyer le système TwinDos de votre lave-linge Miele ?
Filmed on another model: locations and fixings may differ.
Miele France - General guide
Comment mettre à niveau et surélever un lave-linge Siemens ?
Filmed on another model: locations and fixings may differ.
Siemens Home France, Belgique / België, Nederland - General guide
Porte de lave-linge bloquée ? Voici quelques astuces simples pour l'ouvrir sans la casser !
Filmed on another model: locations and fixings may differ.
Sogedis - General guide
Installation d'un lave-linge ou d'un lave-vaisselle pose libre | Siemens Home Belgique
Filmed on another model: locations and fixings may differ.
Siemens Home France, Belgique / België, Nederland
What we know about this model
Ask the community
Describe your problem, get an answer for your model, and say whether the solution worked.
No questions yet
Having trouble with this model? Ask the community.
Maintaining your appliance
The regular habits that prevent breakdowns and extend your appliance’s life. Each tip shows how often to do it; those marked “For this model” are specific to your appliance, the rest apply to the whole family.
- Leave the door ajarAfter each use
After each cycle, leave the door and detergent drawer slightly open for a few hours. The drum dries out, and mildew smells and residue on the seal never get a chance to build up.
- Clean the detergent drawerMonthly
Pull out the drawer and rinse it under hot water once a month to dissolve caked detergent and softener. An old toothbrush clears deposits inside the housing.
- Clean the drain filterMonthly
Behind a hatch at the bottom of the front panel, the filter traps buttons, coins and lint. Empty it over a bowl once a month: a clogged filter is the number-one cause of a machine that no longer drains.
- Run an empty 90 °C washMonthly
Once a month, run a hot empty cycle (90 °C or a maintenance program), with no detergent or a little citric acid. It degreases the drum and heating element and prevents the biofilms behind bad smells.
- Descale according to water hardnessEvery 3 months
In hard-water areas, descale every three months with citric acid or a dedicated product. Limescale builds up on the heating element and stretches heating times until it fails.
Manuals & guides
- User manualView manual
Updated 12 July 2026
- Product ficheOpen document
Updated 12 July 2026
- Technical datasheetOpen document
Updated 12 July 2026
- Manufacturer documentationView on manufacturer website ↗
Updated 12 July 2026
Spare parts & repairs
Part numbers collected from the manufacturer or its distributor, with their price and their position on the exploded view. Each link goes straight to the part.
Keep&Repair does not sell any part. The listings below link out to third-party sellers.
- 0010600332 - VisListed by the manufacturer49047881Available from Haier · €10.32Availability checked on 26 August 2026€10.32View offer ↗
- 00212500375104 - Joint De Couvercle SupérieurListed by the manufacturer49054226Available from Haier · €23.48Availability checked on 26 August 2026€23.48View offer ↗
- 0020207714 - Buse D'Injecteur D'EauListed by the manufacturer49124558Available from Haier · €10.03Availability checked on 26 August 2026€10.03View offer ↗
- 0020207603 - Tuyau De VidangeListed by the manufacturer49120223Available from Haier · €9.18Availability checked on 26 August 2026€9.18View offer ↗
- Collier De CâbleListed by the manufacturer001A6645007Available from Haier · €41.96Availability checked on 26 August 2026€41.96View offer ↗
- 00218870330611A - ClipListed by the manufacturer49047598Available from Haier · €13.79Availability checked on 26 August 2026€13.79View offer ↗
- 0020210470AC - Avant De Tiroir De DistributeurListed by the manufacturer70078873Available from Haier · €18.62Availability checked on 26 August 2026€18.62View offer ↗
- 0020207556 - Support De Tuyau De VidangeListed by the manufacturer49118563Available from Haier · €10.32Availability checked on 26 August 2026€10.32View offer ↗
Durability index
Durability index (FR)Since 2025, the durability index replaces the repairability index for televisions and washing machines. It adds reliability — how well the product withstands use — to ease of repair alone.
Usage counter : 2
What owners say
No owner feedback yet
Do you use this product? Your experience can help others make it last.
Be the first owner to share your experience
Product details
- Type de chargement
- Charge avant
- Couleur de la poignée de porte
- Noir
- Couleur du produit
- Blanc
- Volume du tambour
- 63 L
- Panneaux personnalisés prêt à l'emploi
- Non
- Fenêtre transparente pour le contrôle de la cuisson
- Oui
- Écran integré
- Oui
- Pays d'origine
- Chine
- Type de commande
- Rotatif
- Couleur de panneau de commande
- Noir
- Emplacement charnière de porte
- Gauche
- Ouverture de la porte
- Ouverture latérale
- Couleur de la porte
- Noir
- Placement de l'appareil
- Pose libre
- Matériau du tambour
- Acier inoxydable
- Minuterie, départ différé
- Oui
- Départ différé
- 24 h
- Durée du cycle (max)
- 238 min
- Programmes de lavage
- Vapeur
- Capacité nominale
- 10 kg
- Fonction AquaStop
- Non
- Vitesse d'essorage maximale
- 1400 tr/min
- Contrôlé par Wi-Fi
- Oui
- Classe d'efficacité d'essorage
- B
- Bluetooth
- Oui
- Nombre de programmes de lavage
- 14
- Apps de contrôle prises en charge
- hOn
- Classe d'émission sonore
- A
- Niveau sonore (essorage)
- 69 dB
- Indication du temps restant
- Oui
- Sécurité enfant
- Oui
- Système de dosage automatique
- Oui
- Hauteur
- 850 mm
- Poids
- 71 kg
- Largeur
- 600 mm
- Profondeur
- 600 mm
- Technologies Haier (soins du linge)
- Moteur à mouvement direct
- Plage d’efficacité énergétique
- A à G
- Classe d'efficacité énergétique
- A
- Consommation d'énergie pour 100 cycles
- 36 kWh
- Consommation d'énergie par lavage
- 0,36 kWh
- Consommation d'eau par cycle
- 42 L
- Tension d'entrée AC
- 220-240 V
- Largeur du colis
- 653 mm
- Profondeur du colis
- 646 mm
- Hauteur du colis
- 890 mm
- Poids du paquet
- 74 kg
