Skip to main content

Washing machine BQ 49SBL10GU-S

Model BQ 49SBL10GU-S · GTIN 8059019122793Available in 🇫🇷 🇬🇧 · EU energy label
Official source · Candy No safety recall in force

Everything to use, troubleshoot and repair your washing machine Candy BQ 49SBL10GU-S: its user manual to view, its durability index, fixes for common faults, and answers to common questions about this model.

9.1/10Durability score
Panneaux personnalisés prêt à l'emploiNon
Volume du tambour55 L
Minuterie, départ différéOui

Repair help

The most common problems, and the best answer we have for each. Every answer states how closely it applies to your appliance.

  • My washing machine won't start — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • What does the error code on my washing machine mean?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • My washing machine no longer drains — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • My washing machine is noisy — what can I do?

    The tutorial below, published by Beko France, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : Beko France
See all help (6 problems)
  • My washing machine trips the breaker — what can I do?

    The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : Spareka
  • My washing machine smells bad — what can I do?

    The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : Spareka

Tutorials and guides

Answers taken from tutorials published by repair specialists. They cover this family of appliances, not this exact model, but the parts they name are the ones the manufacturer declared for it.

Tutorials published by spare-part specialists. Unless stated otherwise, they show the operation on an appliance of the same family, not on your exact model.

  • General guide

    Machine à laver pleine d’eau ? 4 méthodes pour la vider rapidement !

    Filmed on another model: locations and fixings may differ.

    Spareka
  • General guide

    Indice de Réparabilité lave linge Loi anti-gaspillage - Les machines a laver les plus réparables

    Filmed on another model: locations and fixings may differ.

    Spareka
  • General guide

    Comment mettre à niveau et surélever un lave-linge Siemens ?

    Filmed on another model: locations and fixings may differ.

    Siemens Home France, Belgique / België, Nederland
  • General guide

    Comment utiliser le système i-DOS de votre lave-linge Type M | Siemens Home Belgique

    Filmed on another model: locations and fixings may differ.

    Siemens Home France, Belgique / België, Nederland
  • General guide

    Porte de lave-linge bloquée ? Voici quelques astuces simples pour l'ouvrir sans la casser !

    Filmed on another model: locations and fixings may differ.

    Sogedis
  • General guide

    Installation d'un lave-linge ou d'un lave-vaisselle pose libre | Siemens Home Belgique

    Filmed on another model: locations and fixings may differ.

    Siemens Home France, Belgique / België, Nederland

What we know about this model

What is the energy efficiency class of the Candy Lave-linge 31021193 - BQ 49SBL10GU-S?
The Candy Lave-linge 31021193 - BQ 49SBL10GU-S has an energy efficiency rating of A.
How do I get the Candy Lave-linge 31021193 - BQ 49SBL10GU-S manual?
The official user manual in French and English can be viewed near the top of this page, under “Manuals & guides”.
Is the Candy Lave-linge 31021193 - BQ 49SBL10GU-S manual available in my language?
The documentation for the Candy Lave-linge 31021193 - BQ 49SBL10GU-S is available in French and English.
How loud is the Candy Lave-linge 31021193 - BQ 49SBL10GU-S?
The Candy Lave-linge 31021193 - BQ 49SBL10GU-S has a measured noise level of 72 dB.
What is the capacity of the Candy Lave-linge BQ 49SBL10GU-S?
The Candy Lave-linge BQ 49SBL10GU-S has a capacity of 9 kg.

Ask the community

Describe your problem, get an answer for your model, and say whether the solution worked.

No questions yet

Having trouble with this model? Ask the community.

Maintaining your appliance

The regular habits that prevent breakdowns and extend your appliance’s life. Each tip shows how often to do it; those marked “For this model” are specific to your appliance, the rest apply to the whole family.

  • Leave the door ajarAfter each use

    After each cycle, leave the door and detergent drawer slightly open for a few hours. The drum dries out, and mildew smells and residue on the seal never get a chance to build up.

  • Clean the detergent drawerMonthly

    Pull out the drawer and rinse it under hot water once a month to dissolve caked detergent and softener. An old toothbrush clears deposits inside the housing.

  • Clean the drain filterMonthly

    Behind a hatch at the bottom of the front panel, the filter traps buttons, coins and lint. Empty it over a bowl once a month: a clogged filter is the number-one cause of a machine that no longer drains.

  • Run an empty 90 °C washMonthly

    Once a month, run a hot empty cycle (90 °C or a maintenance program), with no detergent or a little citric acid. It degreases the drum and heating element and prevents the biofilms behind bad smells.

  • Descale according to water hardnessEvery 3 months

    In hard-water areas, descale every three months with citric acid or a dedicated product. Limescale builds up on the heating element and stretches heating times until it fails.

Manuals & guides

Manufacturer source · Source : Candy

Spare parts & repairs

No spare part listed

We do not have verified information for this model yet.

Durability index

Durability index (FR)

Since 2025, the durability index replaces the repairability index for televisions and washing machines. It adds reliability (how well the product withstands use) to ease of repair alone.

Indice de durabilité: 9.1 out of 10
Repairability9.5/10
Reliability8.8/10

Usage counter : 2

Official public data · Source : data.gouv.fr

Publisher : HAIER FRANCESource updated on 3 June 2026Dataset : data.gouv.fr · Indice de durabilité (lave-linge) (Licence Ouverte 2.0)See the official scoring breakdown

What owners say

Be the first owner to share your experience

Product details

Design
Panneaux personnalisés prêt à l'emploi
Non
Volume du tambour
55 L
Type de commande
Tactile, Rotatif
Couleur du produit
Gris
Ouverture de la porte
Ouverture latérale
Nom de la couleur
Polar Night Grey
Couleur de la poignée de porte
Noir
Écran integré
Oui
Type de chargement
Charge avant
Emplacement charnière de porte
Gauche
Matériau du tambour
Acier inoxydable
Technologie de convertisseur
Oui
Fenêtre transparente pour le contrôle de la cuisson
Oui
Placement de l'appareil
Pose libre
Couleur de panneau de commande
Noir
Couleur de la porte
Noir
représentation / réalisation
Minuterie, départ différé
Oui
Vitesse d'essorage maximale
1400 tr/min
Programmes de lavage
Eco 40-60°C, Rapide, Laine, délicat/soie, Coton, Couleur, Mix, Synthétiques, Cottons 20°C
Contrôlé par Wi-Fi
Oui
Niveau sonore (essorage)
72 dB
Capacité nominale
9 kg
Durée du cycle (max)
228 min
Fonction vapeur
Oui
Classe d'émission sonore
A
Apps de contrôle prises en charge
hOn
Départ différé
24 h
Classe d'efficacité d'essorage
B
Fonction AquaStop
Non
Nombre de programmes de lavage
19
Ergonomie
Système de dosage automatique
Non
Sécurité enfant
Oui
Indication du temps restant
Oui
Poids et dimensions
Hauteur
850 mm
Profondeur
521 mm
Largeur
595 mm
Poids
61 kg
Puissance
Classe d'efficacité énergétique
A
Consommation d'eau par cycle
42 L
Plage d’efficacité énergétique
A à G
Consommation d'énergie par lavage
0,32 kWh
Consommation d'énergie pour 100 cycles
32 kWh
Tension d'entrée AC
220-240 V
Informations sur l'emballage
Profondeur du colis
580 mm
Largeur du colis
650 mm
Poids du paquet
64 kg
Hauteur du colis
880 mm
Réseau
Bluetooth
Oui
Étiquette énergie (EPREL)
Largeur
60 cm
Profondeur
52 cm
Classe sonore
A
Consommation, 100 cycles
32 kWh
Consommation d'eau
42 L/cycle
Classe d'essorage
B
Capacité
9 kg
Niveau sonore (essorage)
72 dB
Classe énergie
A
Échelle de classes
A–G
Garantie fournisseur
24 mois
Hauteur
85 cm
Official public data · Source : EPREL (European Commission)

Specifications declared by the supplier and published in the European energy labelling registry.Registration : EPREL 2471277Registry : EPREL (European Commission) (Regulation (EU) 2017/1369)

Manufacturer source · Source : Candy

Share or email this page

Get the manual and the parts list by email, to have them next to the appliance.

We do not store your address and will not send you anything else. An anonymous counter only prevents bulk sending.

Faults

How we work

How do we verify information?