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Washing machine Ultra Hygiene

Model HES14134TWM/1-S · GTIN 8059019090092Available in 🇫🇷 🇬🇧 · EU energy label
Official source · Candy No safety recall in force

Everything to use, troubleshoot and repair your washing machine Candy HES14134TWM/1-S: its user manual to view, its durability index, fixes for common faults, and answers to common questions about this model.

7.9/10Durability score
Type de commandeRotatif, Tactile
Classe d'émission sonoreC
Système contrôle de mousseOui

Repair help

The most common problems, and the best answer we have for each. Every answer states how closely it applies to your appliance.

  • My washing machine won't start — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • What does the error code on my washing machine mean?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • My washing machine no longer drains — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • My washing machine is noisy — what can I do?

    The tutorial below, published by Beko France, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : Beko France
See all help (6 problems)
  • My washing machine trips the breaker — what can I do?

    The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : Spareka
  • My washing machine smells bad — what can I do?

    The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : Spareka

Tutorials and guides

Answers taken from tutorials published by repair specialists. They cover this family of appliances, not this exact model, but the parts they name are the ones the manufacturer declared for it.

Tutorials published by spare-part specialists. Unless stated otherwise, they show the operation on an appliance of the same family, not on your exact model.

  • General guide

    Machine à laver pleine d’eau ? 4 méthodes pour la vider rapidement !

    Filmed on another model: locations and fixings may differ.

    Spareka
  • General guide

    Indice de Réparabilité lave linge Loi anti-gaspillage - Les machines a laver les plus réparables

    Filmed on another model: locations and fixings may differ.

    Spareka
  • General guide

    Comment mettre à niveau et surélever un lave-linge Siemens ?

    Filmed on another model: locations and fixings may differ.

    Siemens Home France, Belgique / België, Nederland
  • General guide

    Comment utiliser le système i-DOS de votre lave-linge Type M | Siemens Home Belgique

    Filmed on another model: locations and fixings may differ.

    Siemens Home France, Belgique / België, Nederland
  • General guide

    Porte de lave-linge bloquée ? Voici quelques astuces simples pour l'ouvrir sans la casser !

    Filmed on another model: locations and fixings may differ.

    Sogedis
  • General guide

    Installation d'un lave-linge ou d'un lave-vaisselle pose libre | Siemens Home Belgique

    Filmed on another model: locations and fixings may differ.

    Siemens Home France, Belgique / België, Nederland

What we know about this model

What is the capacity of the Candy Lave-linge Ultra Hygiene HES14134TWM/1-S?
The Candy Lave-linge Ultra Hygiene HES14134TWM/1-S has a capacity of 13 kg.
What is the energy efficiency class of the Candy Lave-linge Ultra Hygiene HES14134TWM/1-S?
The Candy Lave-linge Ultra Hygiene HES14134TWM/1-S has an energy efficiency rating of A.
Where can I view the manual for the Candy Lave-linge Ultra Hygiene HES14134TWM/1-S?
The official user manual in French and English can be viewed near the top of this page, under “Manuals & guides”.
Is the Candy Lave-linge Ultra Hygiene HES14134TWM/1-S manual available in my language?
The documentation for the Candy Lave-linge Ultra Hygiene HES14134TWM/1-S is available in French and English.
How loud is the Candy Lave-linge Ultra Hygiene HES14134TWM/1-S?
The Candy Lave-linge Ultra Hygiene HES14134TWM/1-S has a measured noise level of 80 dB.

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Maintaining your appliance

The regular habits that prevent breakdowns and extend your appliance’s life. Each tip shows how often to do it; those marked “For this model” are specific to your appliance, the rest apply to the whole family.

  • Leave the door ajarAfter each use

    After each cycle, leave the door and detergent drawer slightly open for a few hours. The drum dries out, and mildew smells and residue on the seal never get a chance to build up.

  • Clean the detergent drawerMonthly

    Pull out the drawer and rinse it under hot water once a month to dissolve caked detergent and softener. An old toothbrush clears deposits inside the housing.

  • Clean the drain filterMonthly

    Behind a hatch at the bottom of the front panel, the filter traps buttons, coins and lint. Empty it over a bowl once a month: a clogged filter is the number-one cause of a machine that no longer drains.

  • Run an empty 90 °C washMonthly

    Once a month, run a hot empty cycle (90 °C or a maintenance program), with no detergent or a little citric acid. It degreases the drum and heating element and prevents the biofilms behind bad smells.

  • Descale according to water hardnessEvery 3 months

    In hard-water areas, descale every three months with citric acid or a dedicated product. Limescale builds up on the heating element and stretches heating times until it fails.

Manuals & guides

Manufacturer source · Source : Candy

Spare parts & repairs

No spare part listed

We do not have verified information for this model yet.

Durability index

Durability index (FR)

Since 2025, the durability index replaces the repairability index for televisions and washing machines. It adds reliability (how well the product withstands use) to ease of repair alone.

Indice de durabilité: 7.9 out of 10
Repairability9.0/10
Reliability6.8/10

Usage counter : 2

Official public data · Source : data.gouv.fr

Publisher : HAIER FRANCESource updated on 8 April 2025Dataset : data.gouv.fr · Indice de durabilité (lave-linge) (Licence Ouverte 2.0)See the official scoring breakdown

What owners say

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Product details

Design
Type de commande
Rotatif, Tactile
Emplacement charnière de porte
Gauche
Couleur de la porte
Blanc
Matériau du tambour
Acier inoxydable
Volume du tambour
83 L
Placement de l'appareil
Pose libre
Pays d'origine
Italie
Type de chargement
Charge avant
Couleur du produit
Blanc
Technologie de convertisseur
Oui
Écran integré
Oui
représentation / réalisation
Classe d'émission sonore
C
Système contrôle de mousse
Oui
Niveau sonore (essorage)
80 dB
Température réglable
Oui
Minuterie, départ différé
Oui
Fonction d'ajout de vêtement (pause)
Oui
Départ différé
24 h
support smartphone à distance
Oui
Durée du cycle (max)
240 min
Contrôlé par Wi-Fi
Oui
Programmes de lavage
20°C, Coton, délicat/soie, Eco 40-60°C, Hygiène/anti-allergie, Rapide, Rapide 14 min, Quick 30min, Rinçage, IA intelligente, Filage/drainage, Sport, Synthétiques
Capacité nominale
13 kg
Sécurité antidébordement
Oui
Apps de contrôle prises en charge
hOn
Vitesse d'essorage maximale
1400 tr/min
Vitesse d'essorage ajustable
Oui
Classe d'efficacité d'essorage
B
Système d'équilibrage de charge
Oui
Nombre de programmes de lavage
16
Fonction AquaStop
Oui
Ergonomie
Indication du temps restant
Oui
Sécurité enfant
Oui
Autonettoyant
Oui
Nettoyage Drum Clean
Oui
Informations sur l'emballage
Largeur du colis
650 mm
Profondeur du colis
720 mm
Hauteur du colis
890 mm
Poids du paquet
76 kg
Puissance
Plage d’efficacité énergétique
A à G
Classe d'efficacité énergétique
A
Consommation d'énergie pour 100 cycles
56 kWh
Consommation d'eau par cycle
54 L
Tension d'entrée AC
220-240 V
Réseau
Bluetooth
Oui
Poids et dimensions
Largeur
600 mm
Profondeur
680 mm
Hauteur
850 mm
Poids
74 kg
Étiquette énergie (EPREL)
Classe énergie
A
Échelle de classes
A–G
Garantie fournisseur
24 mois
Hauteur
85 cm
Niveau sonore (essorage)
80 dB
Largeur
60 cm
Profondeur
68 cm
Capacité
13 kg
Classe sonore
C
Consommation, 100 cycles
56 kWh
Consommation d'eau
54 L/cycle
Classe d'essorage
B
Official public data · Source : EPREL (European Commission)

Specifications declared by the supplier and published in the European energy labelling registry.Registration : EPREL 1874933Registry : EPREL (European Commission) (Regulation (EU) 2017/1369)

Manufacturer source · Source : Candy

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Faults

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