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Washing machine Smart

Model CS12102DWB4/1-47 · GTIN 8059019068657Available in 🇫🇷 🇬🇧 · EU energy label
Official source · Candy No safety recall in force

Everything to use, troubleshoot and repair your washing machine Candy CS12102DWB4/1-47: its user manual to view, its durability index, fixes for common faults, and answers to common questions about this model.

7.2/10Durability score
Placement de l'appareilPose libre
Type de chargementCharge avant
Technologie de convertisseurNon

Repair help

The most common problems, and the best answer we have for each. Every answer states how closely it applies to your appliance.

  • My washing machine won't start — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • What does the error code on my washing machine mean?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • My washing machine no longer drains — what can I do?

    The tutorial below, published by SOS Accessoire, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : SOS Accessoire
  • My washing machine is noisy — what can I do?

    The tutorial below, published by Beko France, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : Beko France
See all help (6 problems)
  • My washing machine trips the breaker — what can I do?

    The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : Spareka
  • My washing machine smells bad — what can I do?

    The tutorial below, published by Spareka, addresses this symptom on a washing machine. It was not filmed on this exact model: locations and fixings may differ. ▶ watch answer

    Repair tutorial · Source : Spareka

Tutorials and guides

Answers taken from tutorials published by repair specialists. They cover this family of appliances, not this exact model, but the parts they name are the ones the manufacturer declared for it.

Tutorials published by spare-part specialists. Unless stated otherwise, they show the operation on an appliance of the same family, not on your exact model.

  • General guide

    Machine à laver pleine d’eau ? 4 méthodes pour la vider rapidement !

    Filmed on another model: locations and fixings may differ.

    Spareka
  • General guide

    Indice de Réparabilité lave linge Loi anti-gaspillage - Les machines a laver les plus réparables

    Filmed on another model: locations and fixings may differ.

    Spareka
  • General guide

    Comment mettre à niveau et surélever un lave-linge Siemens ?

    Filmed on another model: locations and fixings may differ.

    Siemens Home France, Belgique / België, Nederland
  • General guide

    Comment utiliser le système i-DOS de votre lave-linge Type M | Siemens Home Belgique

    Filmed on another model: locations and fixings may differ.

    Siemens Home France, Belgique / België, Nederland
  • General guide

    Porte de lave-linge bloquée ? Voici quelques astuces simples pour l'ouvrir sans la casser !

    Filmed on another model: locations and fixings may differ.

    Sogedis
  • General guide

    Installation d'un lave-linge ou d'un lave-vaisselle pose libre | Siemens Home Belgique

    Filmed on another model: locations and fixings may differ.

    Siemens Home France, Belgique / België, Nederland

What we know about this model

How much can the Candy Lave-linge Smart CS12102DWB4/1-47 hold?
The Candy Lave-linge Smart CS12102DWB4/1-47 has a capacity of 10 kg.
Where can I view the manual for the Candy Lave-linge Smart CS12102DWB4/1-47?
The official user manual in French and English can be viewed near the top of this page, under “Manuals & guides”.
How energy-efficient is the Candy Lave-linge Smart CS12102DWB4/1-47?
The Candy Lave-linge Smart CS12102DWB4/1-47 has an energy efficiency rating of B.
What is the noise level of the Candy Lave-linge Smart CS12102DWB4/1-47?
The Candy Lave-linge Smart CS12102DWB4/1-47 has a measured noise level of 79 dB.
Is the Candy Lave-linge Smart CS12102DWB4/1-47 manual available in my language?
The documentation for the Candy Lave-linge Smart CS12102DWB4/1-47 is available in French and English.

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Maintaining your appliance

The regular habits that prevent breakdowns and extend your appliance’s life. Each tip shows how often to do it; those marked “For this model” are specific to your appliance, the rest apply to the whole family.

  • Leave the door ajarAfter each use

    After each cycle, leave the door and detergent drawer slightly open for a few hours. The drum dries out, and mildew smells and residue on the seal never get a chance to build up.

  • Clean the detergent drawerMonthly

    Pull out the drawer and rinse it under hot water once a month to dissolve caked detergent and softener. An old toothbrush clears deposits inside the housing.

  • Clean the drain filterMonthly

    Behind a hatch at the bottom of the front panel, the filter traps buttons, coins and lint. Empty it over a bowl once a month: a clogged filter is the number-one cause of a machine that no longer drains.

  • Run an empty 90 °C washMonthly

    Once a month, run a hot empty cycle (90 °C or a maintenance program), with no detergent or a little citric acid. It degreases the drum and heating element and prevents the biofilms behind bad smells.

  • Descale according to water hardnessEvery 3 months

    In hard-water areas, descale every three months with citric acid or a dedicated product. Limescale builds up on the heating element and stretches heating times until it fails.

Manuals & guides

Manufacturer source · Source : Candy

Spare parts & repairs

No spare part listed

We do not have verified information for this model yet.

Durability index

Durability index (FR)

Since 2025, the durability index replaces the repairability index for televisions and washing machines. It adds reliability (how well the product withstands use) to ease of repair alone.

Indice de durabilité: 7.2 out of 10
Repairability7.8/10
Reliability6.7/10

Usage counter : 2

Official public data · Source : data.gouv.fr

Publisher : HAIER FRANCESource updated on 8 April 2025Dataset : data.gouv.fr · Indice de durabilité (lave-linge) (Licence Ouverte 2.0)See the official scoring breakdown

What owners say

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Product details

Design
Placement de l'appareil
Pose libre
Type de chargement
Charge avant
Technologie de convertisseur
Non
Écran integré
Oui
Couleur du produit
Blanc
Type de commande
Rotatif
Emplacement charnière de porte
Gauche
Ouverture de la porte
Ouverture latérale
Couleur de la porte
Noir
Volume du tambour
62 L
Fenêtre transparente pour le contrôle de la cuisson
Oui
représentation / réalisation
Minuterie, départ différé
Oui
Départ différé
24 h
Durée du cycle (max)
239 min
Temps de cycle (programme rapide)
14 min
Capacité nominale
10 kg
Programmes de lavage
Couleur, Coton, délicat/soie, Eco, Mix, Rapide, Rinçage, Filage/drainage, Synthétiques
Vitesse d'essorage maximale
1200 tr/min
Vitesse d'essorage ajustable
Oui
Classe d'efficacité d'essorage
B
Système d'équilibrage de charge
Oui
Nombre de programmes de lavage
16
Température réglable
Oui
Classe d'émission sonore
C
Paiement sans contact
Oui
Niveau sonore (essorage)
79 dB
Ergonomie
Indication du temps restant
Oui
Sécurité enfant
Oui
Poids et dimensions
Hauteur
850 mm
Poids
66 kg
Largeur
600 mm
Profondeur
580 mm
Puissance
Plage d’efficacité énergétique
A à G
Classe d'efficacité énergétique
B
Consommation d'énergie pour 100 cycles
59 kWh
Consommation d'énergie par lavage
0,59 kWh
Consommation d'eau par cycle
51 L
Tension d'entrée AC
220 - 240 V
Type de prise
Type F
Informations sur l'emballage
Largeur du colis
650 mm
Profondeur du colis
600 mm
Hauteur du colis
890 mm
Poids du paquet
68 kg
Étiquette énergie (EPREL)
Classe énergie
B
Échelle de classes
A–G
Garantie fournisseur
24 mois
Hauteur
85 cm
Capacité
10 kg
Niveau sonore (essorage)
79 dB
Largeur
60 cm
Profondeur
58 cm
Classe sonore
C
Consommation, 100 cycles
59 kWh
Consommation d'eau
51 L/cycle
Classe d'essorage
B
Official public data · Source : EPREL (European Commission)

Specifications declared by the supplier and published in the European energy labelling registry.Registration : EPREL 1350646Registry : EPREL (European Commission) (Regulation (EU) 2017/1369)

Manufacturer source · Source : Candy

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Faults

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